M5 Decos show offline App

M5 Decos show offline App

M5 Decos show offline App
M5 Decos show offline App
Sunday - last edited Monday
Model: Deco  
Hardware Version: V3
Firmware Version: 1.78 build 20240719 rel 70981

Firstly I am not sure the hardware version is correct as I can't find it anywhere.

My problem is I have 5 decos and randomly in the app some or all but the master will report as offline but the green light remains on the decos, sometimes the offline decos still have clients attached that are functioning, sometimes a reboot will fix it sometimes not, even power cycling doesn't appear to fix it most of the time.

Occasionally I will see several clients attached to the master deco and then a list attached to deco unknown.

This is system was working perfectly up until recently

Yesterday I factory reset the whole system and rebuilt it, at the time it was fine but 3 hours later the problem had returned.

 

I am using the system in WiFi router mode with beamforming enabled fast roaming turned off.

 

Pls advise

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:M5 Decos show offline App-Solution
Sunday - last edited Monday

  @SuffolkChris  my just started doing the exact same thing, started yesterday. I also have same firmware (if you can to see firmware in app click more then system you should see firmware then)

 

found this ...https://community.tp-link.com/en/home/forum/topic/697580?sortDir=ASC&page=1

 

i just installed the m5 beta version looks like it may have fixed it...to early to tell but wanted to pass along 

 

 

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:M5 Decos show offline App-Solution
Sunday - last edited Monday

  @SuffolkChris  my just started doing the exact same thing, started yesterday. I also have same firmware (if you can to see firmware in app click more then system you should see firmware then)

 

found this ...https://community.tp-link.com/en/home/forum/topic/697580?sortDir=ASC&page=1

 

i just installed the m5 beta version looks like it may have fixed it...to early to tell but wanted to pass along 

 

 

Recommended Solution
  0  
  0  
#2
Options