Poor performance on 2G & 5G

Poor performance on 2G & 5G

Poor performance on 2G & 5G
Poor performance on 2G & 5G
2024-11-18 04:11:23
Model: Archer BE550  
Hardware Version:
Firmware Version: Latest

So I have WiFi 6 tri-band units that give me 500-600mbps and this BE550 only pumps out in the 200-300mbps on the 2G and 5G enabled to compare. Very poor in my opinion if this unit is just for WiFi 7 devices why even bother putting in the 2&5G in it!

 

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Re:Poor performance on 2G & 5G
2024-11-19 08:30:21

Hi  @TheRealAnixter 

 

May I know if your network topology diagram is as follows:

Cable modem—Archer BE550 )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )

Is the tri-band router also a TP-Link router? What is the model?

 

If you are experiencing slow Internet speed with your TP-Link Archer Router, here are some steps to help troubleshoot the issue:

1. Please use https://www.speedtest.net or the speedtest APP/CLI(https://www.speedtest.net/apps) for testing speed accurately.

2. Please make sure the speed of your ISP/Modem is good by connecting a PC directly into the ISP Modem/Router.

3. To verify wired(Ethernet) speed of your Router, please connect the PC directly into the LAN ports of the Router, make sure all Ethernet cables are CAT5E and above.

4. When testing with wireless, please connect your phone/laptop to the high speed network (5G/6G) instead of 2.4G. In order to reach maximum throughput over wireless, put the phone/Laptop next to the Router.

5. If the speed is limited to 100M, please check the router WAN or LAN specification on the TP-Link official website, if they are 100Mbps ports, the actual internet speed will not be higher than 100Mbps.

6. If the upload speed is slow, please confirm with the internet service provider how much upload speed they provide, and connect your device to your modem directly to test whether the upload speed is normal.

7. Here are some tips which might improve the speed of your Archer Router:

    1) If Ethernet speed is slower than expected, please try different Ethernet cables (CAT5E or above) on the Router.

    2) Disable QoS, please access http://tplinkwifi.net and go to Advanced >> QoS to disable it.

    3) Disable Parental Control, please go to Advanced >> Parental Control to disable it.

    4) If wireless speed is slower than expected, please go to Advanced >> Wireless Settings to change the 5GHz Wi-Fi channel, you may try different channels to find the best one for your environment.

    5) Disable SIP ALG and UPNP, please go to Advanced >> NAT Forwarding >> UPNP to disable UPNP, go to Advance >> Security to disable SIP ALG.

    6) Try a few other speedtest servers, other servers might reach better speeds.

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