Smart Connect connecting everything to 2.4ghz

Smart Connect connecting everything to 2.4ghz

Smart Connect connecting everything to 2.4ghz
Smart Connect connecting everything to 2.4ghz
Yesterday
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.6 Build 240430 Rel.54880n(4555)

So i have an problem with my router, that anything that i connect, connects to 2.4ghz, my gaming pc, my phone, my other phone, and my family's devices, all connect to 2.4ghz when they are very close to the router, and the device supports 5ghz

how to fix, i get lower speeds because of this

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#1
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2 Reply
Re:Smart Connect connecting everything to 2.4ghz
Yesterday

  @Mariuszko10 

Hi,

 

Smart Connect would allow the router automatically assign connected devices to the Wi-Fi band. Therefore you cannot manually select the bands for the devices.

If you want to manually select the frequency band for your backend device, please disable Smart Connect and manually connect the device to the appropriate Wi-Fi network.

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#2
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Re:Smart Connect connecting everything to 2.4ghz
Yesterday - last edited Yesterday

  @Sunshine i know, my problem is that the router automatically assigns only 2.4ghz, it never assigned 5ghz, i know i cannot set it manually, therefore i want to fix this issue

EDIT: and manually connecting to 5ghz is not a fix because the feature still dosnt work, my family dosnt know much about wifi and they will probably dont even know what is 5ghz, or they connect to 5ghz, go somewhere far, like to the garden, and get mad that they dosnt have wifi, because they dosnt know they need to connect to 2.4 for far distance, thets why i need it to be automatical

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#3
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