DECO M5 Disconnecting from Internet several times with all mesh routers

DECO M5 Disconnecting from Internet several times with all mesh routers

DECO M5 Disconnecting from Internet several times with all mesh routers
DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-12 12:12:41 - last edited 2024-11-22 03:35:32
Model: Deco M5  
Hardware Version: V3
Firmware Version:

Dear All,

 

Deco M5 leaves the router's internet connection and all the decos get the connection when they turn off again, even it making hangs the switch from where it is connected, but in that situation if the main line of the Deco router,  I put/connect to a laptop to check internet , then the connection works but Deco does not get any internet, all have to  turned off and turned on again,  Updated the firmware of all deco 5 . Mashing seven deco routers, no other user has any problem with the connection from the MikroTik router, only the dekko router has this problem, if there is any solution, let me know. pls see below image ..total 7 Deco M5 one main line others connected by mesh. Only  JPTL5 & FD L6 purple marked one connected by cable others mesh , distance on avarege 7-10 feet around, Its setup by router mode , that problem everyday in same time noon & eving almost  
 

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5 Reply
Re:DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-13 09:04:06 - last edited 2024-11-22 03:35:32

  @NFS 

Hi,

 

Is the main Deco directly connected to the modem or the router? Please test with a wired device if the internet is sable.

If there are more then one LAN cable on the device, you can also test different LAN ports or Ethernet cables.

If the internet light is still green when the internet drops, please also change the DNS settings on the main Deco to Google DNS.

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Re:DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-13 09:46:39

  @Sunshine 

Yes connected from mikrotik router to Deco, can not assing dhcp or Static IP that problem time but Internet is ok on that LAN cable , Deco router becoming red showing not getting internet but already there is internet in lan, diconnecting problem happen almost near same time 2 times in a day, after on off all decos get connection 

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#3
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Re:DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-16 18:21:55

  @NFS Have you resolved the problem, I am in the same boat, Internet connection good and Deco m5s keep dropping off the network, sometimes they come back on by themselves, and all but 2 are connected by ethernet.

 

Its a pain in the neck, i never know which one will go down.

 

Not reliable.

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#4
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Re:DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-18 11:22:53

  @Piccyman 
no still same problem , all deco going down at problem time

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#5
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Re:DECO M5 Disconnecting from Internet several times with all mesh routers
2024-11-18 11:30:01

  @NFS 

All ok LAN cable & my internet ok but still deco connection lost after 2- 3 times off & on it works again, problem almost similar times happen, every day same problem 2 times 

 

 

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