Hello!

 

I've been looking over the internet and debugging the issue for a few days now, but so far have not managed to find a solution or root of the issue and am wondering if I should return the router and maybe buy a new one - it's still in 14 day return window regardless of whether there's an issue with it.

 

As to my issue - there seems to be something weird happening with my wired LAN connection - it drops occasionally - and it's not that I lose internet (which I also do of course) - I lose connection to the router itself - packets get lost, can't ping it or enter the web interface (Wifi seems to be unaffected and work fine) - I've been tracking it with PingPlotter and using the ping command.

 

• This does not seem to be an issue with the PC or the cable, as connecting directly to my ISP Modem has not had any issues before I got the router, and swapping to it for a few days I've had no issues either - which came back again when I reconnected to the router again.
• The connection between Modem and Router seems to be intact, at least when I reconnect to the router, the "Online Duration" is unaffected, and manually disconnecting them immediately results in it getting reset
• The router and modem are in separate subnets, and routers IP on the Modem subnet seems to stay the same and untouched
• Connection Type is set to Dynamic IP - I'm a bit confused what connection it is meant to be referring to - my ISP is indeed Dynamic IP, but the router is connected to the Modem, but I'm assuming this shouldn't be causing issues
• The LAN issues seem to be acknowledged by the router with LAN_OFF and LAN_ON LED Controller logs that seem to match the time I get packet loss/lose connection to the router (more logs below)
• Configuration is mostly stock, though I do have an IoT network and an SSD attached and shared through the router, no idea if this could be related
• It has not been happening a lot so it's hard to debug, but for over a day when I left my PC on constantly the issue was not happening, and when I put it to sleep tonight the issue reappeared, though also in very short packet loss burts contrary to previously losing LAN for up to a few minutes at a time. I'm guessing it's a coincidence though

 

Still got 4 more days to return it and if I find no obvious reason or fix I probably will and try to get a new one. I'm assuming this is not expected behavior, I had a lot of routers before and never had a similar issue, and I'm assuming this inconsistency of the issue suggests it's not just me having completely missconfigured something, I'd hope I can buy the same router again and it may work?

 

Any help appreciated,

thanks!

 

Below is the log, I can't upload a .txt, and when I tried Pastebin the post got blocked because of "illegal external links" :/

 

2024-11-10 18:12:36 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:12:36 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:12:36 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:12:28 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:12:28 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:12:28 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:12:11 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:12:11 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:12:11 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:12:07 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:12:07 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:12:07 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:12:03 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:12:03 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:12:03 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:11:52 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:11:52 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:11:52 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:09:31 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:09:31 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:09:31 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:09:26 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:09:26 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:09:26 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:09:06 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:09:06 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:09:06 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:08:59 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:08:59 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:08:59 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:08:51 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:08:51 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:08:51 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:08:47 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:08:47 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:08:47 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 18:07:38 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:07:38 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:07:38 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 18:07:34 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 18:07:34 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 18:07:34 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 17:23:21 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 17:23:21 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 17:23:21 Led Controller INFO [1891] Start to run LAN_ON

2024-11-10 11:20:10 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 11:20:10 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 11:20:10 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 11:15:39 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-10 11:15:39 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-10 11:15:39 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-10 06:37:30 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-10 06:37:30 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-10 06:37:30 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-09 08:15:10 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-09 08:15:10 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-09 08:15:10 Led Controller INFO [1891] Start to run LAN_ON

2024-11-09 08:14:10 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-09 08:14:10 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-09 08:14:10 Led Controller INFO [1891] Start to run LAN_ON

2024-11-08 06:56:14 UPnP INFO [25286] Service start

2024-11-08 06:56:14 UPnP INFO [25286] Service stop

2024-11-08 06:56:13 Remote Management INFO [24862] Service stop

2024-11-08 06:56:03 NAT INFO [23673] Initialization succeeded

2024-11-08 06:56:03 NAT INFO [23673] Initialization succeeded

2024-11-08 06:56:03 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-08 06:56:03 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-08 06:56:03 Led Controller INFO [1891] Start to run LAN_ON

2024-11-08 06:56:00 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-08 06:56:00 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-08 06:56:00 Led Controller INFO [1891] Start to run LAN_ON

2024-11-08 06:55:53 NAT INFO [21615] Initialization succeeded

2024-11-08 06:55:53 NAT INFO [21615] Initialization succeeded

2024-11-08 06:55:51 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-08 06:55:51 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-08 06:55:51 Led Controller INFO [1891] Start to run LAN_ON

2024-11-08 06:24:47 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-08 06:24:47 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-08 06:24:47 Led Controller INFO [1891] Start to run LAN_ON

2024-11-08 00:10:14 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-08 00:10:14 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-08 00:10:14 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-08 00:07:43 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-08 00:07:43 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-08 00:07:43 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-07 02:10:23 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:10:23 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:10:23 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-07 02:10:11 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:10:11 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:10:11 Led Controller INFO [1891] Start to run LAN_ON

2024-11-07 02:10:02 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:10:02 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:10:02 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-07 02:10:00 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:10:00 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:10:00 Led Controller INFO [1891] Start to run LAN_ON

2024-11-07 02:09:56 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:09:56 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:09:56 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-07 02:08:45 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:08:45 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:08:45 Led Controller INFO [1891] Start to run LAN_ON

2024-11-07 02:08:31 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-07 02:08:31 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-07 02:08:31 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-06 21:12:06 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-06 21:12:06 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-06 21:12:06 Led Controller INFO [1891] Start to run LAN_ON

2024-11-06 20:19:33 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-06 20:19:33 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-06 20:19:33 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-06 16:55:33 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-06 16:55:33 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-06 16:55:33 Led Controller INFO [1891] Start to run LAN_ON

2024-11-06 08:21:42 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-06 08:21:42 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-06 08:21:42 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-05 16:26:01 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-05 16:26:01 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-05 16:26:01 Led Controller INFO [1891] Start to run LAN_ON

2024-11-05 08:58:46 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-05 08:58:46 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-05 08:58:46 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-04 23:47:36 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 23:47:36 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 23:47:36 Led Controller INFO [1891] Start to run LAN_ON

2024-11-04 23:47:34 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 23:47:34 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 23:47:34 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-04 23:47:09 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 23:47:09 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 23:47:09 Led Controller INFO [1891] Start to run LAN_ON

2024-11-04 23:47:05 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 23:47:05 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 23:47:05 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-04 16:21:25 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 16:21:25 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 16:21:25 Led Controller INFO [1891] Start to run LAN_ON

2024-11-04 06:50:08 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-04 06:50:08 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-04 06:50:08 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 18:17:31 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 18:17:31 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 18:17:31 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 18:17:26 UPnP INFO [14195] Service start

2024-11-03 18:17:26 UPnP INFO [14195] Service stop

2024-11-03 18:17:25 Remote Management INFO [13909] Service stop

2024-11-03 18:17:18 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 18:17:18 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 18:17:18 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 18:17:15 NAT INFO [12693] Initialization succeeded

2024-11-03 18:17:15 NAT INFO [12693] Initialization succeeded

2024-11-03 18:17:12 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-03 18:17:12 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-03 18:17:12 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 18:17:10 NAT INFO [11815] Initialization succeeded

2024-11-03 18:17:10 NAT INFO [11815] Initialization succeeded

2024-11-03 18:17:08 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-03 18:17:08 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 18:17:08 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 02:25:14 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 02:25:14 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:25:14 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 02:20:42 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-03 02:20:42 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-03 02:20:42 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 02:05:44 UPnP INFO [6102] Service start

2024-11-03 02:05:44 UPnP INFO [6102] Service stop

2024-11-03 02:05:43 Remote Management INFO [5830] Service stop

2024-11-03 02:05:34 NAT INFO [4610] Initialization succeeded

2024-11-03 02:05:34 NAT INFO [4610] Initialization succeeded

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:05:32 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 02:05:30 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-03 02:05:30 Led Controller INFO [1891] Start to run WAN0_ON

2024-11-03 02:05:30 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 02:05:25 NAT INFO [3403] Initialization succeeded

2024-11-03 02:05:25 NAT INFO [3403] Initialization succeeded

2024-11-03 02:05:24 Led Controller INFO [1891] Start to run WAN1_OFF

2024-11-03 02:05:24 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:05:24 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 02:04:40 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 02:04:40 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:04:40 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 02:04:26 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 02:04:26 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 02:04:26 Led Controller INFO [1891] Start to run LAN_OFF

2024-11-03 01:52:07 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 01:52:07 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 01:52:07 Led Controller INFO [1891] Start to run LAN_ON

2024-11-03 01:51:27 Led Controller INFO [1891] Start to run WAN1_ON

2024-11-03 01:51:27 Led Controller INFO [1891] Start to run WAN0_OFF

2024-11-03 01:51:27 Led Controller INFO [1891] Start to run LAN_ON

2024-09-12 00:01:11 UPnP INFO [18800] Service start

2024-09-12 00:01:11 UPnP INFO [18800] Service stop

2024-09-12 00:01:10 Remote Management INFO [18538] Service stop

2024-09-12 00:01:03 NAT INFO [16170] IPSEC ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] L2TP ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] PPTP ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] SIP ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] RTSP ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] H323 ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] TFTP ALG enabled

2024-09-12 00:01:03 NAT INFO [16170] FTP ALG enabled

2024-09-12 00:01:01 NAT INFO [16170] Initialization succeeded

2024-09-12 00:01:01 NAT INFO [16170] Initialization succeeded

2024-09-12 00:00:59 Led Controller INFO [1891] Start to run WAN1_OFF

2024-09-12 00:00:59 Led Controller INFO [1891] Start to run WAN0_ON

2024-09-12 00:00:59 Led Controller INFO [1891] Start to run LAN_ON

2024-09-12 00:00:57 Led Controller INFO [1891] Start to run STATUS_ON

2024-09-12 00:00:54 QoS INFO [15108] Service start

2024-09-12 00:00:54 QoS INFO [15108] Function disabled

2024-09-12 00:00:53 Led Controller INFO [1891] Start to run GENERAL

2024-09-12 00:00:53 Led Controller INFO [1891] Start to run USB2

2024-09-12 00:00:52 Led Controller INFO [1891] Start to run USB2

2024-09-12 00:00:51 Led Controller INFO [1891] Start to run USB2

2024-09-12 00:00:49 Led Controller INFO [1891] Start to run USB2

2024-09-12 00:00:48 Led Controller INFO [1891] Start to run USB2_twinkle

2024-09-12 00:00:48 Led Controller INFO [1891] Start to run USB2_twinkle

2024-09-12 00:00:47 Traffic Statistics INFO [12177] Service start

2024-09-12 00:00:44 Factory Reset INFO [11504] Service start

2024-09-12 00:00:43 Parental Controls INFO [10940] Service start

2024-09-12 00:00:43 Parental Controls INFO [10940] Function enabled

2024-09-12 00:00:42 Access Control INFO [6481] Service start

2024-09-12 00:00:42 Access Control INFO [6481] Function disabled

2024-09-12 00:00:40 IP & MAC Binding INFO [9796] Daemon connection succeeded

2024-09-12 00:00:40 IP & MAC Binding INFO [9796] ARP Binding disabled

2024-09-12 00:00:40 IP & MAC Binding INFO [9796] Config interface initialization succeeded

2024-09-12 00:00:40 IP & MAC Binding INFO [9796] Initialization succeeded

2024-09-12 00:00:38 UPnP INFO [9334] Service start

2024-09-12 00:00:38 UPnP INFO [9334] Service stop

2024-09-12 00:00:38 NAT INFO [6086] Initialization succeeded

2024-09-12 00:00:37 Remote Management INFO [8966] Service stop

2024-09-12 00:00:37 NAT INFO [6086] Initialization succeeded

2024-09-12 00:00:10 NAT DEBUG [5581] Flush conntrack

2024-09-12 00:00:10 NAT INFO [5581] Function enabled

2024-09-12 00:00:10 NAT NOTICE [5581] Create NAT chain succeeded

2024-09-12 00:00:10 NAT INFO [5581] Initialization succeeded

2024-09-12 00:00:10 NAT INFO [5581] Initialization succeeded

2024-09-12 00:00:07 Basic Security INFO [4029] Service start

2024-09-12 00:00:07 Basic Security NOTICE [4029] Flush conntrack table succeeded

2024-09-12 00:00:07 Firewall INFO [2593] Service start

2024-09-12 00:00:04 Led Controller INFO [1891] Start to run WIFI5G_ON

2024-09-12 00:00:04 Led Controller INFO [1891] Start to run WIFI2G_ON

2024-09-12 00:00:00 Time Settings INFO [1942] Service start

1970-01-01 00:00:18 Led Controller INFO [1891] Start to run STATUS_SAN

1970-01-01 00:00:17 Led Controller INFO [1891] Service start