Parental Controls Stopped Working on Archer AX72 Pro

Parental Controls Stopped Working on Archer AX72 Pro

Parental Controls Stopped Working on Archer AX72 Pro
Parental Controls Stopped Working on Archer AX72 Pro
2024-11-01 15:42:41 - last edited 3 weeks ago
Model: Archer AX72 Pro  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20240426 rel.40133(4555)

Hi!

 

The Parental control is not working. The tether App is not able to block the traffic from a specified device.

I was about to buy the Tether app to have full functionality. Can you investigate ?

 

I`m following the steps from : https://www.tp-link.com/ro/support/faq/2996/

 

Others are complaining too:

https://www.tp-link.com/ro/support/faq/2996/

 

 

IS there an update for this particular device ?

Hardware Version:

Archer AX72 Pro v1.0

 

Firmware Version:

1.3.1 Build 20240426 rel.40133(4555)

 

The firmware is up to date and it cannot be downgraded anymore. Why did you enforced this ?

 

I hope someone from the TP Link team to see this. Or is there any setting that must be done before blocking a device ?

 

Thanks,

Exocet

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Re:Parental Controls Stopped Working on Archer AX72 Pro-Solution
2024-11-04 03:26:08 - last edited 3 weeks ago

  @Exocet 

 

Hi, thanks for posting question here.

May I confirm the problem happened after firmware update? Could you please describe the problem with more details?

You may follow this guide to take some troubleshooting. It is also suggested to contact local support for direct help.

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Re:Parental Controls Stopped Working on Archer AX72 Pro-Solution
2024-11-04 03:26:08 - last edited 3 weeks ago

  @Exocet 

 

Hi, thanks for posting question here.

May I confirm the problem happened after firmware update? Could you please describe the problem with more details?

You may follow this guide to take some troubleshooting. It is also suggested to contact local support for direct help.

Recommended Solution
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#2
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