The internet connection is constantly interrupted

The internet connection is constantly interrupted

The internet connection is constantly interrupted
The internet connection is constantly interrupted
3 weeks ago - last edited a week ago
Model: TL-WA855RE  
Hardware Version: V2
Firmware Version: 1.0.0 Build 20180509 Rel. 55710

Dear tp-link,

 

I am using a Macbook air M1 with Sequoia 15.1 and the range extender TL-WA855RE V2.

 

When the macbook is wirelessly connected to the router, the internet connection is very good.

 

When the macbook is wirelessly connected to the range extender, the internet connection is constantly interrupted.

 

Could you please resolve this issue?

 

Thank you very much.

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#1
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1 Accepted Solution
Re:The internet connection is constantly interrupted-Solution
3 weeks ago - last edited a week ago

  @GRNL 

Hi,

 

Please make sure that the RE and the backend device are within a good signal range.

How to place your wireless Range Extender for optimal reception and performance

And reboot the RE and your Macbook.

 

If all devices have the unstable issue, fix the wireless channels on the host router, such as channel 11 for 2.4GHz and channel 48 for 5GHz.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:The internet connection is constantly interrupted-Solution
3 weeks ago - last edited a week ago

  @GRNL 

Hi,

 

Please make sure that the RE and the backend device are within a good signal range.

How to place your wireless Range Extender for optimal reception and performance

And reboot the RE and your Macbook.

 

If all devices have the unstable issue, fix the wireless channels on the host router, such as channel 11 for 2.4GHz and channel 48 for 5GHz.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:The internet connection is constantly interrupted
3 weeks ago
Thanks
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#3
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