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after power outage one on deco show red light, deco have ups power

dev_2024

2024-10-23 06:39:37

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Registered: 2024-10-23

after power outage one on deco show red light, deco have ups power

2024-10-23 06:39:37

Tags: #Network Connectivity #Deco App Related

Model: Deco M4

Hardware Version:

Firmware Version: 1.6.1

our all deco m4 routers have UPS power, but still after the power outage my 3rd Deco showed a red light for some seconds(meaning no internet), and at that time that cover area's internet was gone for 3-4 minutes. if anyone knows a permanent solution reply..
all deco reset done, all deco connected through cat6 cable. we set a wan IP in the main deco, and did everything but still facing the same problem.

2 Reply

Sunshine

2024-10-23 08:01:50

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Registered: 2018-12-17

Re:after power outage one on deco show red light, deco have ups power

2024-10-23 08:01:50

@dev_2024

Hi,

This may be a normal phenomenon because if there is no power supply, the Deco will shut down forcibly.

When switching to a backup power source, the Deco will restart. During this period, Deco will have no internet. This process may take some time.

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dev_2024

LV1

2024-10-23 12:54:30 - last edited 2024-10-23 12:59:11

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Re:after power outage one on deco show red light, deco have ups power

2024-10-23 12:54:30 - last edited 2024-10-23 12:59:11

@Sunshine DECO is connected with ups, so if there is no power deco not getting power off. other 3 deco no issue happened. only this deco turns red for 2-3 minutes and then automatically turns white means got connected. it was not getting power off or restarting, it just had no internet connection for 2 minutes after main power outage.

after power outage one on deco show red light, deco have ups power

after power outage one on deco show red light, deco have ups power

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