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VPN Client username invalid format

TonyC64

3 weeks ago

Posts: 2

Helpful: 0

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Registered: 2024-10-16

VPN Client username invalid format

3 weeks ago

Tags: #VPN

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.3.3 Build 20240628 rel.37017(4555)

When adding a VPN client, my provider requiers a valid email address.

Why on earth is there a user name validation on this screen?

The router can NEVER know the requirements of the provider.

Is there an update available to solve this problem, similar to https://community.tp-link.com/en/home/forum/topic/616036

Thanks in advance ;-)

2 Reply

Kevin_Z

3 weeks ago

Posts: 21546

Helpful: 5005

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Registered: 2018-12-24

Re:VPN Client username invalid format

3 weeks ago

@TonyC64

Can I know who is the VPN provider?

Is this email me@you.com the required email, or are you just testing?

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TonyC64

LV1

3 weeks ago

Posts: 2

Helpful: 0

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Registered: 2024-10-16

Re:VPN Client username invalid format

3 weeks ago

@Kevin_Z

It's ipvanish.

I did not create the user name myself; it's a barter deal with another company which gives me free VPN usage via this provider.

This is just a fake email address obviously ;-)
Any email address is being rejected via the client VPN setup page...

VPN Client username invalid format

VPN Client username invalid format

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