Home

Forums

Stories

Knowledge Base

Home Network Community > 5G/4G Wi-Fi Routers/MiFi > TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

< 5G/4G Wi-Fi Routers/MiFi

TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ashishja

2013-08-17 16:02:06

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2013-08-17

TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

2013-08-17 16:02:06

Region : India

Model : TL-MR3420

Hardware Version : V2

Firmware Version : 3.13.27 Build 121206 Rel.60215n

ISP : Tata docomo

Hi,
Yesterday I bought a TPLINK MR 3420 router to create wifi space through my Tata photon+ dongle . Router identifies the dongle but not able to connect to internet.
I tried many things but in vain. Could someone please help me to configure my dongle with this router?

3G/4G
3G/4G USB Modem: Identify successfully
Signal Strength: 0%
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DNS Server: 0.0.0.0 , 0.0.0.0
Online Time: 0 day(s) 00:00:00 Connecting...

It shows connecting but never connected.

Thanks,
Ashish Jaiswal

3 Reply

Jeffrey carter

LV2

2013-08-20 16:24:55

Posts: 57

Helpful: 3

Solutions: 0

Stories: 0

Registered: 2013-03-29

Re:TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

2013-08-20 16:24:55

What's the model number of your USB dongle? Is it on the router's compatibility list www.tp-link.com/en/support/3g-comp-list/?model=TL-MR3420&location=1151?
Refer to the troubleshooting guide: www.tp-link.com/en/article/?faqid=400.

virgo8340

LV1

2013-08-23 03:20:36

Posts: 4

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2013-08-23

2013-08-23 03:20:36

there is a new. bin beta file which is not available on the site.call customer care and they will remotely upload to your device. this is what they did for me.

rbgandhi

LV1

2013-12-23 16:48:19

Posts: 2

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2013-12-21

Re:TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

2013-12-23 16:48:19

virgo8340 wrote

there is a new. bin beta file which is not available on the site.call customer care and they will remotely upload to your device. this is what they did for me.

Are they responding to our calls, i tried 30-40 times & they hang up all the time :mad::mad::mad:.

TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

TPlink MR 3420 Router identify tata photon+ dongle but not internet access.

Information

Voters 0

Tags