support.forum@tp-link.com

support.forum@tp-link.com

support.forum@tp-link.com
support.forum@tp-link.com
2024-10-14 07:37:49
Tags: #Telephony
Model: TL-MR6500v  
Hardware Version: V2
Firmware Version: ‪1.2.0 0.9.1 v00a1.0 Build 240719 Rel.64333n 

Hello!

The connected phone Panasonic KX-TG1611 doesn't work properly with the router (works fine on a landline).

The router is properly set on VoLTE,I can make calls, but it does not ring when I call the SIM card. Voicemail eventually takes the call after the set time, so SIM works OK, handset works OK, so problem with the router?

Can you help?

Thanks.

J.

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Re:support.forum@tp-link.com
2024-10-15 08:26:45

  @leBigJay 

Hi,

Thanks for reporting your issue on TP-Link Community.

 

We have noticed the similar issue like yours, and our senior engineers are working on it.

If there is anything new, we will update.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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