TP-Link Archer AX55 keeps crashing?
Hey everyone! Since I got the router it keeps disconnecting randomly every 6-20 hours.
I never had any similar issue with the internet connection that powers the router before and what makes it strange is that whenever that happens the web portal shows this error "operation failed"
I just need to reboot it and it's completely gone.
It looks like the router is someone crashing? I've tried a reset as well as changing the AP/ROUTER mode but it doesn't seem to be helping.
I've looked at the logs but it seems like they are erased upon reboot?
Any idea what I'm missing? Thanks guys!!
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@Kevin_Z
I actually returned the new powerline adapters after I started experiencing this problem, but ever since I tried adding them, my router has been crashing.
I have been using this router plus a pair of tl-pa9020p V4 and a RE705X V2 that is connected to one of those powerlines. They all have had a strong connections without any problems for over a year now.
This only started when I tried adding a new pair of tl-pa4010p V5.
The new pair have been returned yet the crashing remains.
They were all up to date with firmware.
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@Kevin_Z Sorry I missed that email. The download link doesn't work anymore and gives me a page not found error.
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I can confirm that the beta firmware provided by our support engineers has resolved the reported issue here.
I will mark this thread as solved with a recommended solution then.
For others experiencing similar issues, please note that this discussion mainly relates to Archer AX55 Pro V1, not Archer AX55 V1. If you have an issue with Archer AX55 V1, please provide more details about the issue you're experiencing, including the specific network layout, the model numbers of the EasyMesh devices, and how are they connected.
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EFYN wrote
@Kevin_Z
I actually returned the new powerline adapters after I started experiencing this problem, but ever since I tried adding them, my router has been crashing.
I have been using this router plus a pair of tl-pa9020p V4 and a RE705X V2 that is connected to one of those powerlines. They all have had a strong connections without any problems for over a year now.
This only started when I tried adding a new pair of tl-pa4010p V5.
The new pair have been returned yet the crashing remains.
They were all up to date with firmware.
@EFYN I see. Thank you for the update.
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Easy mesh is a problem. I switched off easy mesh and changed to network extension. It works now 20 days without issue
.
Unfortunately Tp link advertising is misleading that easy mesh is better than network extend. I had this problem with ax10 and thought changing to ax55 would fix it. Conclusion do not believe the advertisement.
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Hi @ku3a,
Thank you for reporting your issue to community.
Please make sure you are tagging a TP-Link Admin (like my account) if you want a timely response. Unless we are tagged we do not see that new responses have been added. We do not subscribe to every thread so rely on Tagging to ensure responses.
Could I know if your current network devices are Archer AX55 + 2 RE190 + Archer AX10?
Archer AX10 is running in Access Point mode instead of the satellite router in the easymesh network, right?
Are the two RE190s connected to the main router Archer AX10 via Wi-Fi?
Normally, the purpose of creating a mesh network is to seamlessly switch networks and make the network run more smoothly.
Which network device's internet crashed when you were using the easymesh network?
Please try the following suggestions and provide the required test results:
1. Leave one satellite unit (such as AX55 + AX10, or AX55 + 1 RE190) alone for testing, and compare whether the easymesh network still has the network crash phenomenon at this time?
2. When the network crashes, does the client lose connection, or stay connected but without internet?
3. What is the LED status? Are the LEDs on the router and satellite units still displaying normally?
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