More frustrations X55/X60/X50-Outdoor
One last go at trying to get my problems resolved.
System comprises:
1 x X60 as Main Deco plus a further:
1 x X60 V1.2.9 build 20240722
3 x X55 V1.5.5 build 20240816
1 x X50-Outdoor V1.2.5 build 20240725
see system map as above.
All products are up to date with the latest Firmware (AFAIK). The X55 have the latest Beta firmware as recommended to try to stop various Deco and connected clients showing as "offline". I removed all M5 and E4R at your request to try to solve various problems and replaced with 2 x X60 and redeploying the X55 across the house to fill in gaps.
Two basic problems:
1 - Decos are still showing as offline.
The image shows "Kitchen" as offline. This is not the only case. I regularly see one or more Decos as offline, sometimes up to three at a time. Due to the slow speed that the app refreshes at, I cannot establish if it is actually online or offline as I check a client, it works, but I refresh the app and the Deco shows as back online.
2 - X50-Outdoor not connecting to the required indoor Deco despite being locked though the "Connection Preference" setting.
The same image shows the outdoor Deco as connected to "Hot Press". There are two problems here;
A-"Hot Press" is the second furthest away Deco buried in the centre of the house. When the outdoor Deco connects to it, the signal shows as "Weak".
B-The outdoor Deco's "Connection Preference" is set to "Living Room" which is a mere 6 meters away line-of-sight and gives a "Medium" signal when it does connect.
If I power off "Hot Press" X55 the outdoor Deco connects to "Living Room"X60. (Medium Signal) All my outdoor cameras function perfectly.
I power it back on and the outdoor Deco reconnects to "Hot Press" X55 (Weak Signal) My outdoor cameras imagery is poor and stutters, no sound and impossible to PTZ.
Why?
Surely if I set a "Connection Preference', it should connect to the assigned Deco, otherwise what is the setting for?
I look forward to understanding what is going on here and when all the problems will be solved. I have invested a great deal of money in the X series of products which continue to be nothing but problems. I spend more time administrating problems with my wifi than I should, it should just be there but I find myself looking at problems almost daily.