@David-TP Hello, I have 4 Deco X50-POE(1.0) on my network. I have the same issue as others where other than the main Deco unit, the others show offline.

My network's operation mode is set to Access Point

Phone Type: iPhone 16 Pro Max

Operating System: iOS 18.1

Hardware Version of X50-PoE: US/1.6

Observation:

1. Tapping on Main Network which leads to Network map and Status, all Deco X50s are offline except Main.

2. Dragging the middle of the screen downwards causes the status to refresh.

3. Decos continue to appear offline despite the status LED on the X50's being Green.

4. At some random point or event, the Decos will report in the app as being online.

5. At some random point or event, the Decos will report in the app as being offline.

I do not see the firmware for my specific version of the X50-POE. Can you please guide me to which beta firmware I should install?

Thanks!!

  @David-TP 

Hi

I've managed to update my main p9 V2 deco but can't update my 2 of my 3 offline ones.

I have the IP addresses and managed to log on to 1 with the password and update but now can't access it as saying password is wrong.

The 2 others, I can enter the password but again says the password is wrong.

The password is not wrong as I can access the main p9 decos.

I then reset 1 of the decos that could not log in and readded to the deco network and all looked good for less than 5 minutes. It connected and could see it in the app but then went offline in the app.

I still can't access webpage as password is wrong.

Will this ever get fixed and if so, how do I do this now ?

Thanks

David-TP wrote

  @agilis 

Hi, Thank you very much for the feedback.

I just updated the beta firmware for Deco X50-POE_V1. Could you please help me test whether the beta firmware helps with the current issue?

Wait for your reply and best regards.

  @David-TP Hi David, thank you so much for uploading the firmware for the Deco-X50-PoE v1.6 devices. I will test and monitor to see if the issue is resolved or if it persists the best I can. All the best as well.