Deco E4 + Hikvision Cameras & Doorbell

Deco E4 + Hikvision Cameras & Doorbell

Deco E4 + Hikvision Cameras & Doorbell
Deco E4 + Hikvision Cameras & Doorbell
2024-08-04 20:36:06
Model: Deco E4  
Hardware Version: V1
Firmware Version:

Hi!

I have a mesh network with 3 Deco E4, with good signal in all devices. I'm connecting 6 IP hikvision cameras, and NVR and a wifi doorbell/screens. The issue is that when I connect all together, it seems that the network collapses and the cameras or the doorbell are not connected or do not broadcast video. For example, If I only connect the doorbell and the screens, it works perfectly. And with one or two cameras, no problem. But with all the cameras, sometimes I can see them, sometimes not, I cannot answer the doorbell, the deco app doesn't show all the connected cameras...I really don't know how to solve it. It's not an issue of the internet, because I see that I still have enough bandwith, and I'm not even trying to see the cameras on the internet, just inside my house. Any help will be welcome!

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#1
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3 Reply
Re:Deco E4 + Hikvision Cameras & Doorbell
2024-08-05 06:24:02

  @Dario_L 

Hi, Have you tried to enable a Guest Network for 2.4GHz only, connect the Wi-Fi doorbell/screens to the Guest network, then leave the 6 IP hikvision cameras and NVR to the Main WI-Fi network?

 

Did Deco E4 work in wireless router mode or Access Point mode?

- If there is also an ISP-provided Wi-Fi router, it is also suggested to set Deco E4 into Access Point mode.

Thank you very much and best regards.

 

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#2
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Re:Deco E4 + Hikvision Cameras & Doorbell
2024-08-06 22:50:32

  @David-TP I cannot change the network, since I also use the doorbell screens to see the camaras...

Changing the deco E4 for a better one could improve the performance?

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#3
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Re:Deco E4 + Hikvision Cameras & Doorbell
2024-08-07 07:03:18

  @Dario_L 

Hi, Thanks for the update.

If the connection issues with the Hikvision Cameras & Doorbell are potentially due to hardware limitations, upgrading to a more advanced model like Deco S7/M4 from Deco E4 would get a better Mesh performance and provide a more powerful CPU. While an advanced model may improve the situation, it cannot guarantee a complete resolution of the current issue.

So if there is any further concern after upgrading the model, please don't hesitate to provide updates here.

Thank you very much and best regards.

 

 

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#4
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