Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > Guest networks still appears even if disabled

< Wi-Fi Routers

Guest networks still appears even if disabled

danbarbu99

2024-07-10 09:29:13 - last edited 2024-07-11 02:34:52

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-07-10

Guest networks still appears even if disabled

2024-07-10 09:29:13 - last edited 2024-07-11 02:34:52

Tags: #Guest Network #EasyMesh #OneMesh

Model: Archer AX1500

Hardware Version:

Firmware Version:

Hello,

I have an AX10(AX1500) router provided by DIGI Romania which is acting as main gateway (router) then I added an EX220 (AX1800) router provided also by DIGI Romania as an EasyMesh satellite.

The issue is that I can still see the guest networks even if they are disabled (from the AX10 page).

If I turn off the AX1800 router, the guest networks also disappear.

I tried rebooting both of them, did not help.

Unf. I can't get the firmware version of the AX1500 as this seems to be some custom firmware and I cant see the version or upgrade it.

AX1800: Firmware Version:0.13.0 Build 230322 Rel.53501n Hardware Version:EX220 v1.0 00000000

Does anyone knows how to fix this and guest networks wont appear anymore?

Thank you!

1 Accepted Solution

terziyski

LV7

2024-07-10 15:18:22 - last edited 2024-07-11 02:34:52

Posts: 7133

Helpful: 5344

Solutions: 1210

Stories: 7

Registered: 2013-10-12

Re:Guest networks still appears even if disabled-Solution

2024-07-10 15:18:22 - last edited 2024-07-11 02:34:52

@danbarbu99

From your description it seems that EX220s are emitting the guest SSIDs - " If I turn off the AX1800 router, the guest networks also disappear. "

Normally, when using Easymesh the guest network SSID an be seen through the main router only (on which you disabled this feature already).

Your devices are provided by your local ISP and they most probably are with a customized FW for this particular ISP.

The best way to resolve this issue is to contact your ISP and ask them for assistance on that - they should provide an updated FW version for these devices.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

Recommended Solution

1 Reply

terziyski

LV7

2024-07-10 15:18:22 - last edited 2024-07-11 02:34:52

Posts: 7133

Helpful: 5344

Solutions: 1210

Stories: 7

Registered: 2013-10-12

Re:Guest networks still appears even if disabled-Solution

2024-07-10 15:18:22 - last edited 2024-07-11 02:34:52

@danbarbu99

From your description it seems that EX220s are emitting the guest SSIDs - " If I turn off the AX1800 router, the guest networks also disappear. "

Normally, when using Easymesh the guest network SSID an be seen through the main router only (on which you disabled this feature already).

Your devices are provided by your local ISP and they most probably are with a customized FW for this particular ISP.

The best way to resolve this issue is to contact your ISP and ask them for assistance on that - they should provide an updated FW version for these devices.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

Guest networks still appears even if disabled

Guest networks still appears even if disabled

Information

Voters 0

Tags