App not updating, adding new device or showing accurate information
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Please help. App won't work and I can't do anything. Tried reloading etc.
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Hi, welcome to the community.
Can I have a picture of the main menu on your Deco APP? Would there be any error message?
Could you please refer to this link to help me submit the Deco APP:
By the way, how many Deco units do you have in the Mesh system?
Wait for your reply and best regards.
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@David-TP I have email app log as requested. I have 9 units. The app isn't correct as one I had to reset and another is flashing red
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Hi, Thank you very much for the reply.
Are the Deco P9 units using PLC/WiFi backhaul?
I think there are too many Deco units. Usually, it is recommended to have up to 6 units in a pure Wi-Fi backhaul system.
How many Deco units can I add to my Deco mesh network?
Maybe you could connect some P9 units via Ethernet cables and you could also install the beta firmware here to see whether it helped:
Improve Powerline Backhaul on Deco P9
Best regards.
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