Network disappears from Deco App
Hi,
I need help because every time there is power outage, the network removes from the app. The only way to get it back is connect to this network by using Wi-Fi. I cannot be physically at the place and will manage networks remotely. Do you have any idea how to fix it?
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Hi
Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address. The ticket ID is TKID240648547, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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@Marek_AS You mean after the power comes back on, you can't see the network on the app anymore?
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@ImtiazAli Yes, that's right
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