Deco X80-5G - Satellites Keeps disconnecting & network optimisation not working

Deco X80-5G - Satellites Keeps disconnecting & network optimisation not working

Deco X80-5G - Satellites Keeps disconnecting & network optimisation not working
Deco X80-5G - Satellites Keeps disconnecting & network optimisation not working
2024-06-14 08:27:23
Tags: #Network Connectivity #Installation #Network Optimization
Model: Deco X80-5G  
Hardware Version: V1
Firmware Version: 2.1.1

Over the last several weeks I keep seeing the deco satellites flashing red, requiring me to reboot the network to get some form of stability. I am unable to use network optimization as since the X80 was set as the primarily device it has always failed and returned a "detection Failed, Please try again" error message.

 

Does anyone know how to solve this, do I need to completely rebuild the mesh and connect the devices again?

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Re:Deco X80-5G - Satellites Keeps disconnecting & network optimisation not working
2024-06-17 07:17:28

  @RobbTom 

Hi, May I know the model number of your satellite Deco? is it a Deco X80 or another model?

Is the satellite Deco wirelessly connected to the main Deco X80-5G?

If yes, did moving it closer to the main Deco X80-5G help improve the stability?

 

How about the LED on the Deco X80-5G? Is it solid white?

Could you please also refer to this link to help me submit the APP log:

How to submit Deco APP log

 

Thank you very much and best regards.

 

 

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