Power line adapter no longer working after adding surge protection to consumer unit

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Power line adapter no longer working after adding surge protection to consumer unit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Power line adapter no longer working after adding surge protection to consumer unit
Power line adapter no longer working after adding surge protection to consumer unit
2024-06-02 14:31:24
Tags: #Network Connectivity #Surge protector
Model: TL-PA4020P KIT  
Hardware Version: V2
Firmware Version:

My power line adapter has worked flawlessly for a number of years.  My electrician has added a surge protection device in the consumer unit yesterday.   All 3  lights on the power adapter light up however there is no internet connection.    However when I turn off the fuse for the surge protection unit I am able to access the internet.  
 

Can anyone suggest why the surge protection device on the consumer unit is interfering with the power line adapter.  
 

thanks

 

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Re:Power line adapter no longer working after adding surge protection to consumer unit
2024-06-03 09:20:53

  @Kevin- 

 

Hi, thanks for sharing a good example on our community.

Usually, for optimal performance, it is recommended to plug powerline devices directly into a wall socket rather than using a power strip, extension cord, or surge protector.

For TP-Link powerline devices, the internet was transmitted by powerline. Adding surge protection device may cause abnormal powerline transmission, which may cause the bad performance of powerline devices.

 

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