This Article Applies to: 

TP-Link Wi-Fi 7 Routers

Phenomenon Description:

The Meta Quest 3 is the latest virtual reality headset from Meta, offering impressive features and capabilities. However, some users have reported an issue where the Quest 3 is unable to detect or connect to 6 GHz wireless networks. You may find similar feedback on Wi-Fi 7 routers from other manufacturers when searching online, such as ASUS (click here and here to find details), and Cisco LAP (check here). Given that 6 GHz offers faster speeds and lower latency than previous wireless standards, this can be frustrating for dedicated gamers and enthusiasts.

In this article, we'll walk through some troubleshooting steps to help you resolve this problem and get your Meta Quest 3 connected to the 6 GHz network of our Wi-Fi 7 routers.

Troubleshooting Suggestions/Workaround: 

If you, unfortunately, encounter a similar issue, there are some useful suggestions shared by our users, you could give them a go one at a time:

1. Ensure that your Meta Quest 3 is running the latest firmware version.

Meta regularly releases updates that can address compatibility issues. Go to the Settings menu, select "About", and check for any available updates. Install any updates that are found.

2. Ensure that the Wi-Fi 7 router firmware is up-to-date.

Upgrade and install the latest official firmware via the router web management page or the Tether App. You may refer to the guide for details: How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?

3. Ensure the 6 GHz wireless settings on your Wi-Fi 7 router are correctly configured as follows.

Based on Meta's public statements here,  the Quest 3 utilizes Android 12L, which does not inherently support Wi-Fi 7 (802.11be and 320MHz) functionality at the system level. While we hope Meta will update the system to Android 13(+) in the future, which may enable better compatibility, for now, the recommended approach is to configure the 6 GHz network settings on our Wi-Fi 7 routers as follows to optimize performance on the Quest 3:

• Security: WPA3 - Personal (default)
• Password (yours for Wi-Fi)
• Channel Width: 20/40/80/160 Mhz
• Enable PSC (checked)
• Auto (default)
• Mode: 802.11ax ONLY

If you've tried the above troubleshooting steps and your Meta Quest 3 is still unable to see the 6 GHz network, it's best to contact Meta support for further assistance. They may be able to provide additional guidance or determine if there is a known compatibility issue that needs to be addressed. 

Additionally, we welcome you to share how you solve similar issues when working with a 6 GHz network connection issue on your Quest 3. Should you have any additional questions, please don't hesitate to reach back out as we'll be happy to assist.

Hope you have the best VR experience possible with our Wi-Fi 7 routers.

Related Articles:

What if my device failed to detect the 6 GHz Wi-Fi Band