Tether KidShield Test Recruitment - Safeguarding Children's Online Experience

Tether KidShield Test Recruitment - Safeguarding Children's Online Experience

50 Reply
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-22 09:00:48
@Marvin_S I want to test out Tether Kidshield on my BE230 router. BTW, I've subscribed Parental Control features.
  0  
  0  
#42
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-22 09:48:41

  @Adol-Cristin 

 

Hi, sorry for replying to you late.

To be honest, we are still confused to know the error message happened on which step, according to your description.

If possible, could you please share the video of the entire process from opening the Kidshield app to this error message popping up?

Thanks for your cooperation~

 

 

  0  
  0  
#43
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-22 20:47:54

  @Marvin_S 

 

I have shared the video to the link below.

Please check it.

 

https://www[.]transfernow[.]net/dl/202410223gzK6NMc

  0  
  0  
#44
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-23 09:26:12

  @Marvin_S 

 

Could you check it?

 

https://www[.]transfernow[.]net/dl/202410223gzK6NMc

  0  
  0  
#45
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-23 09:28:45 - last edited 2024-10-23 09:29:39

  @Adol-Cristin 

 

Hi, thanks for your sharing~

We have delivered your video to the related team for further research.

Thanks for your waiting in advance!

  0  
  0  
#46
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-23 21:09:06
Do not pay for this service if you plan on using it to limit your kids experience online by putting time limits on their devices connection. With new devices they randomize the MAC Address, making it very difficult to manage your kids devices. The only way that kind of works is to limit you DHCP scope to the exaclty the number of devices connecting to your network, and statically reserve the physical MAC Address for each device. This way when the device rendomizes the MAC, they will not be able to connect, as they not get an IP Address. TP-Link needs to fix this in order to keep offering KidShield as paid upgrade, or make it free.
  0  
  0  
#47
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-24 09:52:28

  @Adol-Cristin 

 

Hi, thanks for your waiting~

Could you please check whether there have been MDM configuration profiles from the settings of your iPhones? If the MDM configuration profiles exist, it is suggested to delete them and try to reinstall Kidshield MDM.

 

  0  
  0  
#48
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-24 10:06:57

  @Marvin_S 

 

Only Intune configuration profiles exist there.
Should i remove it?

  0  
  0  
#49
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
2024-10-25 01:21:42

  @Adol-Cristin 

 

Hi, if that does not affect your normal use on the phone, it is suggested to remove it and reinstall Kidshield MDM again for a try.

  0  
  0  
#50
Options
Re:Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Wednesday
Interested
  0  
  0  
#51
Options