Dropping downloads on EB810v
Hello!
I got the TP-Link EB810v WiFi 7 BE22000. I know it is a ISP (StarHub) issued router so the support is limited. But I just wanna ask a question if other similar routers of TP-Link had this issue.
When I download a slightly big file (like a few hundreds of MB) over wireless (Not sure about wired), my download will always get disrupted after way throughout the download.
It happens most often when the download speed is faster and probably that's why it is most often on 6Ghz>5GHz>2.4Ghz.
is this a known problem from other similar routers? I found out that there was similar complaints of the Deco B85 BE22000. Could they be the same issue?
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same for wired. when playing games, there are jitters and frame freeze...
i got starhub to reset and it still happen.. but less often..
hope this can be resolved.
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I have the same issue on this router after changing...with the same ISP, I was using the ASUS XT8, totally fine with the speed. After changing to the TP link EB810v, the upload and download from my phone is bad when it is connected to MLO. Even opening a browser or downloading photos take long time.
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@mitchytan92
Same issue for me - a lot of SSL issues when using GitHub, I constantly get connections dropped when syncing repos. It happens on all devices. Mac Studio, Mac laptop, Windows laptop. Very frustrating.
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@BenSG01 discussed with the support team and we tested a test build of a future firmware update and it fixed the download dropping issue at least for me. Need to wait for the next firmware release.
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@mitchytan92 thanks - can I get my hands on this firmware test ? I work 100% from home and really need stable connection
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@BenSG01 Yeah it is not up to me. I don't have the files either. Best is to wait for them to update officially.
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@mitchytan92 thanks a lot.
if someone from TP link support sees this can you kindly share the firmware file with me? I would like to test it.
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any update for this thread? same issue here using StarHub 10G network
a lot of SSL issues when downloading or connections lost error, below are the download error screenshot
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@DerekLee @ JimmyLow @madster8188 @BenSG01
Thanks for sharing your questions.
We have given all your feedback to related senior engineering team and they will take further research.
If there is any update, I will share you asap.
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