MR6400 dropping out at random times

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MR6400 dropping out at random times

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
MR6400 dropping out at random times
MR6400 dropping out at random times
2024-04-23 09:33:35
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 230418 Rel.34085n

Hello,

We bought a MR6400 from polish distribution. It is mounted in remote location to provide internet for our CCTV system. We have mounted external antennas so that the signal would be adequate (screenshot below, it doesn't change much). ISP is Tmobile with public and static IP.

Every day or so the connection drops out and sometimes it stays down for extended amount of time (hours). I enabled auto-reset to reset device everyday but it still doesn't work reliably. Attached is a log file from today.

Firmware Version:‪1.6.0 0.9.1 v0001.0 Build 230418 Rel.34085n Hardware Version:‪TL-MR6400 v5.3 00000003

 

2024-04-23 08:59:48 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 08:59:48 [6] 4G: USER: Get user's profile now.

2024-04-23 08:59:48 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 08:59:48 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 08:59:48 [6] 4G: USER: The service is not available.

2024-04-23 08:59:48 [6] 4G: USER: Not registered, searching!

2024-04-23 08:59:48 [6] 4G: USER: Network type is NONE.

2024-04-23 08:59:48 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 08:59:48 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 08:59:48 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 08:59:49 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 08:59:49 [6] 4G: USER: The service status is limited.

2024-04-23 08:59:49 [6] 4G: USER: Network type is WCDMA.

2024-04-23 08:59:49 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 08:59:53 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 08:59:53 [5] 4G: lte internet disconnected.
2024-04-23 08:59:53 [6] 4G: LTE connection down
2024-04-23 09:00:03 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:00:03 [6] 4G: ERROR: 0x00000025 QMI_ERR_SIM_NOT_INITIALIZED

2024-04-23 09:00:03 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:00:03 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:04 [6] 4G: USER: no need to init device sca

2024-04-23 09:00:04 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:00:07 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:07 [6] 4G: USER: The service is not available.

2024-04-23 09:00:07 [6] 4G: USER: Network type is NONE.

2024-04-23 09:00:13 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:13 [6] 4G: USER: The service status is limited.

2024-04-23 09:00:13 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:00:13 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:13 [6] 4G: USER: Registration denied by the visible network!

2024-04-23 09:00:17 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:18 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:18 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:18 [6] 4G: USER: Not registered, searching!

2024-04-23 09:00:18 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:18 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:00:32 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:33 [6] 4G: USER: no need to init device sca

2024-04-23 09:00:33 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:00:33 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:00:33 [6] 4G: USER: Network type is LTE.

2024-04-23 09:00:33 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:00:34 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2024-04-23 09:00:34 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:00:34 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:00:34 [6] 4G: USER: The service is available.

2024-04-23 09:00:34 [6] 4G: USER: Registered with a network!

2024-04-23 09:00:34 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:34 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:34 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:34 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:34 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:00:34 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:00:34 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:34 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:34 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:00:34 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:34 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:34 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:00:34 [6] 4G: ERROR: Call end reason = 1005.

2024-04-23 09:00:34 [6] 4G: ERROR: Verbose Call end reason = 26, type = 6.

2024-04-23 09:00:34 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2024-04-23 09:00:34 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:34 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:38 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:00:38 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:38 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:38 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:00:38 [6] 4G: ERROR: Call end reason = 1005.

2024-04-23 09:00:38 [6] 4G: ERROR: Verbose Call end reason = 26, type = 6.

2024-04-23 09:00:38 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2024-04-23 09:00:38 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:38 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:46 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:00:46 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:46 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:47 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:00:47 [6] 4G: ERROR: Call end reason = 1005.

2024-04-23 09:00:47 [6] 4G: ERROR: Verbose Call end reason = 26, type = 6.

2024-04-23 09:00:47 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2024-04-23 09:00:47 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:47 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:00:59 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:00:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:00:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:03 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:01:03 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:03 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:03 [6] 4G: USER: Connected to the network!

2024-04-23 09:01:05 [6] 4G: LTE connection up
2024-04-23 09:01:05 [5] 4G: LTE internet connected.
2024-04-23 09:01:25 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:01:25 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:25 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:25 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:01:25 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:25 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:25 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:01:25 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:25 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:25 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:25 [6] 4G: USER: The service is not available.

2024-04-23 09:01:25 [6] 4G: USER: Not registered, searching!

2024-04-23 09:01:25 [6] 4G: USER: Network type is NONE.

2024-04-23 09:01:25 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:01:25 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:01:25 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:01:25 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:25 [6] 4G: USER: The service status is limited.

2024-04-23 09:01:25 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:01:25 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:26 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:01:26 [5] 4G: lte internet disconnected.
2024-04-23 09:01:26 [6] 4G: LTE connection down
2024-04-23 09:01:27 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:28 [6] 4G: USER: no need to init device sca

2024-04-23 09:01:28 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:01:28 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:28 [6] 4G: USER: Network type is LTE.

2024-04-23 09:01:28 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:01:28 [6] 4G: USER: The service is available.

2024-04-23 09:01:28 [6] 4G: USER: Registered with a network!

2024-04-23 09:01:28 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:28 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:28 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:28 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:28 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:01:28 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:01:28 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:28 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:29 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:01:29 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:29 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:29 [6] 4G: USER: Connected to the network!

2024-04-23 09:01:32 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:01:32 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2024-04-23 09:01:32 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:01:32 [6] 4G: LTE connection up
2024-04-23 09:01:33 [5] 4G: LTE internet connected.
2024-04-23 09:01:55 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:01:55 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:55 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:55 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:01:55 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:55 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:55 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:01:55 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:55 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:55 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:55 [6] 4G: USER: The service is not available.

2024-04-23 09:01:55 [6] 4G: USER: Not registered, searching!

2024-04-23 09:01:55 [6] 4G: USER: Network type is NONE.

2024-04-23 09:01:55 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:01:55 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:01:55 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:01:56 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:56 [6] 4G: USER: The service status is limited.

2024-04-23 09:01:56 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:01:56 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:58 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:58 [6] 4G: USER: no need to init device sca

2024-04-23 09:01:58 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:01:58 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:01:58 [6] 4G: USER: Network type is LTE.

2024-04-23 09:01:59 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:01:59 [6] 4G: USER: The service is available.

2024-04-23 09:01:59 [6] 4G: USER: Registered with a network!

2024-04-23 09:01:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:59 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:01:59 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:01:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:59 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:01:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:59 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:01:59 [6] 4G: ERROR: Call end reason = 1005.

2024-04-23 09:01:59 [6] 4G: ERROR: Verbose Call end reason = 26, type = 6.

2024-04-23 09:01:59 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2024-04-23 09:01:59 [6] 4G: USER: Get user's profile now.

2024-04-23 09:01:59 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:01:59 [5] 4G: lte internet disconnected.
2024-04-23 09:01:59 [6] 4G: LTE connection down
2024-04-23 09:02:03 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:02:03 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:03 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:03 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:02:03 [6] 4G: ERROR: Call end reason = 1005.

2024-04-23 09:02:03 [6] 4G: ERROR: Verbose Call end reason = 26, type = 6.

2024-04-23 09:02:03 [6] 4G: USER: Fail to connect to the network, start autoconnect!

2024-04-23 09:02:03 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:03 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:11 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:02:11 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:11 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:12 [6] 4G: USER: Connected to the network!

2024-04-23 09:02:15 [6] 4G: LTE connection up
2024-04-23 09:02:15 [5] 4G: LTE internet connected.
2024-04-23 09:02:57 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:02:57 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:57 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:57 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:02:57 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:57 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:58 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:02:58 [6] 4G: USER: Get user's profile now.

2024-04-23 09:02:58 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:02:58 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:02:58 [6] 4G: USER: The service is not available.

2024-04-23 09:02:58 [6] 4G: USER: Not registered, searching!

2024-04-23 09:02:58 [6] 4G: USER: Network type is NONE.

2024-04-23 09:02:58 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:02:58 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:02:58 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:02:58 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:02:58 [6] 4G: USER: The service status is limited.

2024-04-23 09:02:58 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:02:58 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:01 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:03:01 [5] 4G: lte internet disconnected.
2024-04-23 09:03:01 [6] 4G: LTE connection down
2024-04-23 09:03:04 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:04 [6] 4G: USER: no need to init device sca

2024-04-23 09:03:04 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:03:05 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:05 [6] 4G: USER: Network type is LTE.

2024-04-23 09:03:05 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:03:05 [6] 4G: USER: The service is available.

2024-04-23 09:03:05 [6] 4G: USER: Registered with a network!

2024-04-23 09:03:05 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:05 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:05 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:05 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:05 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:03:05 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:03:05 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:05 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:05 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:03:05 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:05 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:06 [6] 4G: USER: Connected to the network!

2024-04-23 09:03:06 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:03:06 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2024-04-23 09:03:06 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:03:07 [6] 4G: LTE connection up
2024-04-23 09:03:07 [5] 4G: LTE internet connected.
2024-04-23 09:03:21 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:03:21 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:21 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:21 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:03:21 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:21 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:21 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:03:21 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:21 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:22 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:22 [6] 4G: USER: The service is not available.

2024-04-23 09:03:22 [6] 4G: USER: Not registered, searching!

2024-04-23 09:03:22 [6] 4G: USER: Network type is NONE.

2024-04-23 09:03:22 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:03:22 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:03:22 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:03:22 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:22 [6] 4G: USER: The service status is limited.

2024-04-23 09:03:22 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:03:22 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:23 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:03:23 [5] 4G: lte internet disconnected.
2024-04-23 09:03:23 [6] 4G: LTE connection down
2024-04-23 09:03:29 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:29 [6] 4G: USER: no need to init device sca

2024-04-23 09:03:29 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:03:29 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:29 [6] 4G: USER: Network type is LTE.

2024-04-23 09:03:30 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:03:30 [6] 4G: USER: The service is available.

2024-04-23 09:03:30 [6] 4G: USER: Registered with a network!

2024-04-23 09:03:30 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:30 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:30 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:30 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:30 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:03:30 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:03:30 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:30 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:30 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:03:30 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:30 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:30 [6] 4G: USER: Connected to the network!

2024-04-23 09:03:33 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:03:33 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2024-04-23 09:03:33 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:03:33 [6] 4G: LTE connection up
2024-04-23 09:03:34 [5] 4G: LTE internet connected.
2024-04-23 09:03:41 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:03:41 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:41 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:41 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:03:41 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:41 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:42 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:03:42 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:42 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:42 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:42 [6] 4G: USER: The service is not available.

2024-04-23 09:03:42 [6] 4G: USER: Not registered, searching!

2024-04-23 09:03:42 [6] 4G: USER: Network type is NONE.

2024-04-23 09:03:42 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:03:42 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:03:42 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:03:42 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:42 [6] 4G: USER: The service status is limited.

2024-04-23 09:03:42 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:03:42 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:45 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:03:45 [5] 4G: lte internet disconnected.
2024-04-23 09:03:45 [6] 4G: LTE connection down
2024-04-23 09:03:51 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:52 [6] 4G: USER: no need to init device sca

2024-04-23 09:03:52 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:03:52 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:03:52 [6] 4G: USER: Network type is LTE.

2024-04-23 09:03:52 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:03:52 [6] 4G: USER: The service is available.

2024-04-23 09:03:52 [6] 4G: USER: Registered with a network!

2024-04-23 09:03:52 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:52 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:52 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:52 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:52 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:03:52 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:03:52 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:52 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:52 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:03:52 [6] 4G: USER: Get user's profile now.

2024-04-23 09:03:52 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:03:53 [6] 4G: USER: Connected to the network!

2024-04-23 09:03:55 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:03:56 [6] 4G: ERROR: 0x00000010 QMI_ERR_NOT_PROVISIONED

2024-04-23 09:03:56 [6] 4G: ERROR: Get sim card number failed (0).

2024-04-23 09:03:56 [6] 4G: LTE connection up
2024-04-23 09:03:56 [5] 4G: LTE internet connected.
2024-04-23 09:04:08 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:04:08 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:08 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:08 [6] 4G: USER: The network disconnected, start autoconnect!

2024-04-23 09:04:08 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:08 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:08 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:04:08 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:08 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:08 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:04:08 [6] 4G: USER: The service is not available.

2024-04-23 09:04:08 [6] 4G: USER: Not registered, searching!

2024-04-23 09:04:08 [6] 4G: USER: Network type is NONE.

2024-04-23 09:04:08 [6] 4G: ERROR: 0x0000000E QMI_ERR_CALL_FAILED

2024-04-23 09:04:08 [6] 4G: ERROR: Call end reason = 3.

2024-04-23 09:04:08 [6] 4G: ERROR: Verbose Call end reason = 2001, type = 3.

2024-04-23 09:04:08 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:04:08 [6] 4G: USER: The service status is limited.

2024-04-23 09:04:08 [6] 4G: USER: Network type is WCDMA.

2024-04-23 09:04:09 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:04:12 [6] 4G: WARN: Sim card is pulled out.

2024-04-23 09:04:12 [5] 4G: lte internet disconnected.
2024-04-23 09:04:12 [6] 4G: LTE connection down
2024-04-23 09:04:17 [6] 4G: WARN: Sim card is inserted.

2024-04-23 09:04:25 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:04:25 [6] 4G: USER: no need to init device sca

2024-04-23 09:04:25 [6] 4G: USER: SMSC Address Indication, value = +48602951111

2024-04-23 09:04:25 [6] 4G: USER: lte_sms_status_valid invalid .

2024-04-23 09:04:25 [6] 4G: USER: Network type is LTE.

2024-04-23 09:04:26 [6] 4G: USER: lte_sms_status_valid  0.

2024-04-23 09:04:26 [6] 4G: USER: The service is available.

2024-04-23 09:04:26 [6] 4G: USER: Registered with a network!

2024-04-23 09:04:26 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:26 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:26 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:26 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:26 [6] 4G: USER: Start connecting to the network!

2024-04-23 09:04:26 [6] 4G: USER: ModifyDefaultAttachProfileIP attach ip ver  equal to profile

2024-04-23 09:04:26 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:26 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:26 [6] 4G: USER: lte_sms_status_valid  3.

2024-04-23 09:04:26 [6] 4G: USER: Get user's profile now.

2024-04-23 09:04:26 [6] 4G: USER: GetCurrProf result is:  ipver:0  staticApn:0  authType:0  pkgName:tmobilepubliczne  profname:tmobilepubliczne  apn:data  usr:  psw:  

2024-04-23 09:04:26 [6] 4G: USER: Connected to the network!

2024-04-23 09:04:28 [6] 4G: LTE connection up
2024-04-23 09:04:29 [5] 4G: LTE internet connected.
 

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#1
Options
3 Reply
Re:MR6400 dropping out at random times
2024-04-24 08:45:38

  @jabbs 

 

Hi, Thanks for posting question on our community.

Multiple factors might cause the disconnect automatically. For the LTE disconnecting issue, please try the following steps for troubleshooting:

    1. You may try to change the Network Type on Advanced > Network > Internet page from 4G Preferred to 4G Only.

    2. Please insert the same SIM into another LTE device or even a smartphone to check if the SIM has a problem.

    3. If possible, please use another SIM card to check the internet connection stability on this router.

 

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  0  
#2
Options
Re:MR6400 dropping out at random times
2024-04-24 09:53:40

  @Marvin_S 

Thanks for your reply. I don't have another sim in this location. Seeing as this error is sporadic in nature I can't imagine how I would troubleshoot it with putting data-only SIM into my phone. I tried this SIM a couple of months ago (in my phone) and it worked, but it doesn't tell anything as it works in the MR6400 as well. Just drops out sporadically and can't recover on its own.

I searched the forums and I see that all SIM routers from TPLink suffer from similiar issue regarding stability. Ping-reboot would be a nice thing to have.

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  0  
#3
Options
Re:MR6400 dropping out at random times
2024-04-25 12:02:09

  @jabbs 

 

Hi, Thanks for your further sharing~

We would like to escalate your case to the support engineers, and they will help follow it up. 
If you are willing to do further analysis, please check your inbox and respond.

 

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  0  
#4
Options