This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Getting Wan ip but no internet in XC220-G3V
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello guys,
I recently purchased XC 220-G3V v2.0 for replacing my ISP provided modem. I got through the initial setup and used mac clone to clone the mac of my isp provided modem to tplink. I also added GPON serial number and gpon password in xpon settings menu. After doing all this and connecting via PPPoE i was able to establish connection. But i couldn't get internet access to devices connected. The modem was able to get wan ip and gpon was in registered state O5. I have tried manually adding DNS but still no internet connectivity. I can ping websites via diagnostic menu.
Sometimes i get internet access for like 5 sec and then it stops
Kindly help me with can be the issue and how to resolve it. Tried calling customer support but they have not reverted to my calls
Adding some pictures for reference.
Thanks
In general your settings seem fine.
Get rid of these optional settings:
Restart XC220-G3V, then your mobile and test again.
Your settings are fine but it's not clear why your client devices don't have an internet access.
Connect a computer to the router and execute the following commands in command prompt then post the screenshots here:
@terziyski hey thanks for taking time to reply. I did run thise commands and have attached here. I can ping IPs but not domain's. Cant seem to understand the cause of this behaviour.
Seems weird to understand
That's clearly a DNS issue with your router for some reason.
Form you router System Tools=>Diagnostics if you ping google.com is there any replies ?
Did you try using the ISP DNS servers (disabling this checkbox):
