Hi there, I've recently had NBN installed to the house and trying to configure my modem with my internet providers settings to get my 250/25 speed. Currently getting 40/8 :(

They gave me instructions to set up from the Quick set up page, however, my modem has already been set up from the previous tenants and when I reset the modem it doesn't go back to default settings to get me to the Quick set up screen. I've tried through the following address http://192.168.1.1 with username and p/w - admin

Has anybody else had this issue when upgrading their NBN?

Thank you