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Deco X50 5G, on TV or phone messages that not connected to internet

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Deco X50 5G, on TV or phone messages that not connected to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Andrus_x50_5G

2024-02-06 20:46:58

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Registered: 2024-02-06

Deco X50 5G, on TV or phone messages that not connected to internet

2024-02-06 20:46:58

Tags: #Network Connectivity

Model: Deco X50-5G

Hardware Version:

Firmware Version:

Every day using wifi getting message that not connected to internet.

Then after second or two internet is back.

Making speed test OK, ping 30 to 60 ms, speed at least 20 mb over 4G network.

Problems were not present when only Deco X50 5G was used. Now also another Deco x50 connected to main Deco?

Also, started to use external antennas.

Any suggestions.?

Decos updated to latest version

1 Reply

David-TP

2024-02-07 07:38:19

Posts: 12772

Helpful: 1790

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Stories: 9

Registered: 2020-04-14

Re:Deco X50 5G, on TV or phone messages that not connected to internet

2024-02-07 07:38:19

@Andrus_x50_5G

Hi, It is suggested to refer to this link to turn off "Mesh Technology" for these mobile devices to see whether it helped.

Please also disable "Fast roaming" and "Beamforming" under Deco APP>More>Advanced.

Fix unstable connection when connected to the Deco network

Thank you very much and best regards.

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Deco X50 5G, on TV or phone messages that not connected to internet

Deco X50 5G, on TV or phone messages that not connected to internet

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