Archer AX73 V1 with EasyMesh, random reboots
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Hi,
My archer ax73 is randomly rebooting. This has been happening for the last 2/3 months (I don't have a specific date in time, but I am sure that before september 2023, I didn't have any problem). It seems that this problem is commong (see this thread: https://community.tp-link.com/en/home/forum/topic/633288?replyId=1274442)
I got my archer ax73 V1 in June 2021 and I also have 2 repeaters that I use for their ethernet ports, all configured with EasyMesh (before OneMesh):
* A RE605X V2 since June 2022, on the latest firmware version: 1.0.3 Build 20230907
* A RE700X V1 since July 2023, on the latest firmware version: 1.1.4 Build 20230509
One thing that is surprising is that when this happens, all clients are disconnected all at once. But the WIFI stays ON. However, checking the logs of the router I can see that it performed a regular reboot. The last reboot happened yesterday afternoon. The next time this happens I'll check I see the lights of the router goes from-> OFF to ON.
All wired clients get disconnected as well and the router web UI page is completely unaccessible when this happens. An then a minute or so later, everything goes back to normal.
Finally, I suspect this is happening when a lot of connections are opened with my router. I host a game server with 2 UDP ports open on the internet (with static IP from my ISP) and it seems (finger in the air, I don't have actual proof for this) that reboots are more frequent when several players are connected to my home server.
Please can something be done to fix this problem? Thanks in advance.
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Liam_T wrote
As an update, I have now had a solid internet connection for over 2 days:
What I did was the following:
Disconnect the RE550 (which was the farthest location from the base router – about 100ft) and replace with an ethernet backhaul TP-link router.
I believe the issue was that the RE550 was so far away that although it connected, it was creating stress on the new easymesh network somehow and caused it to reboot.
Hi, to confirm whether it was caused by the range extender and solve the problem completely, you could also connect the extender to the network again and get debug logs if the issue happens again.
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@Sunshine will do tomorrow and keep you informed!
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@Sunshine CONFIRMED!
I had the RE550 inside the house close to the router and I had a solid internet connection for 3 days.
I moved it back to the far location (100ft from the router) and we began to have connection issues again.
Hope this helps everyone
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Hi, I've sent you a private message, please test and let me know if it resolves the problem.
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Hi,
I am running an AX73 V1 with 1.3.5 with an RE3000X and an RE705X and my router keeps rebooting a couple of times each day and recently up to 20 times a day.
I recently just replaced a RE650 with the RE705X but this was running stable as well for some time now w/o any reboots. I do not have long distances to cover.
Did some tests after read through some threads and it looks like the RE705X is exaggerating the issue and multiplying the # of reboots each day. Most of the time, when there is some traffic, but also in idle mode.
Also happens with the RE3000X, but not so often.
When only the RE650 is connected, the reboots seem to be gone. Seems to be only AX Repeaters cause the issue for me.
Thanks for getting in touch with me to get this fixed, I can barely work at the moment.
Philipp
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Hi!
We're having the same issue with random reboots on our AX73 as described by other users here.
AX73 v1 with a RE705x OneMesh. Auto update off, reboot off. Extender is only a few meters away from the AX.
We replaced a RE605 thinking it was the extender crashing, as that one started rebooting and not the AX. After we replaced it with the 705, it worked fine until the last update in the AX73 (1.5.3 rel.22938) as now the AX73 keeps on restarting randomly at any given time.
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