I can’t disconnect my RE315 from old network since moving house

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I can’t disconnect my RE315 from old network since moving house

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can’t disconnect my RE315 from old network since moving house
I can’t disconnect my RE315 from old network since moving house
2023-12-02 21:00:25 - last edited 2023-12-06 01:28:08

Hi all,

 

I recently moved house. We have stayed with BT (EE) but have a new hub and obviously new line into the house.

 

I've tried to connect the RE315 extender however it won't find the network when I'm trying to connect it. I've gone to forget network and it goes but when I go to find it again the network doesn't like it and I can't find my internet. Is there anyway of hard setting it to do get everything?

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Re:I can’t disconnect my RE315 from old network since moving house-Solution
2023-12-02 21:57:36 - last edited 2023-12-06 01:28:08

  @TrevUK 

 

Hi,

 

Here is the section from the RE315's user's manual that explains how to reset the device. After that set it up again like you did previously, when you had the old BT hub.

 

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Re:I can’t disconnect my RE315 from old network since moving house-Solution
2023-12-02 21:57:36 - last edited 2023-12-06 01:28:08

  @TrevUK 

 

Hi,

 

Here is the section from the RE315's user's manual that explains how to reset the device. After that set it up again like you did previously, when you had the old BT hub.

 

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