Deco is connecting to each other only using 2.4 Ghz
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello!
I bought 3 decos, and one of them (Office, in the image) is only connecting to the main deco (Living Room, in the image) using 2.4 Ghz, which slows down the whole network.
They are close enough to connect with 5 Ghz (I can easily connect my phone with 5 Ghz from the same spot where the deco is, with very good speed).
Is there a way to force the Decos to connect to each other only using 5 Ghz?
Thanks!
I would suggest two tests. First one is already decisive, but second will be easy to explain if people you return Deco unit to not very familiar with Deco mesh backhaul.
Test 1
Promote Office Deco to Main Deco. Changing the Main Unit for your Mesh Network
After everything is settled, if I am right both Satellite Deco will only communicate with new Main Deco over 2.4GHz. That will prove Office Deco (now Main Deco) can't broadcast over 5GHz.
Test 2
Keep Office Deco your Main Deco. In Deco app, turn off 2.4GHz for Main Network, leave just 5GHz:
Power off both Satellite Deco. Check if you can see Main Deco SSID from smartphone or other device that supports WiFi5/WiFi6. I suspect you will not. That will prove Main Deco unit does not broadcast on 5GHz, meaning something is wrong with its hardware module responsible for this.
