Hello

i started an RMA for my overheating AX1100 nearly over a month ago and sent the defective unit via UPS and it was delivered and signed for at there warehouse by a person name PASS

but for the past 2 weeks i have been fighting the RMA team as they are claiming they cant find the return even though it was signed for and delivered fine

they are claiming that there is no person signing by the name of PASS at there warehouse even though i checked with a friend wo did an RMA  few moths ago and the same person signed for the package as well so im sure it got deivered to the correct address and UPS confirmed it to

my question if anyone did an UK RMA can you confirm who signed for the package at the warehouse if you still have the info please