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No data in the monthly report

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No data in the monthly report

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Meirke

2023-11-03 11:11:26

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Registered: 2023-11-03

No data in the monthly report

2023-11-03 11:11:26

Model: Deco M5

Hardware Version: V20

Firmware Version: 1.7.3

The monthly report shows the AV protection data, but many other information is "no data", like perental control.

2 Reply

David-TP

2023-11-06 11:21:02

Posts: 13384

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Registered: 2020-04-14

Re:No data in the monthly report

2023-11-06 11:21:02

@Meirke

Hi, welcome to the community.

Could you please refer to this link to help me submit the Deco APP logs?

How to submit Deco APP log

And can you share some pictures of the almost blank reports?

Wait for your reply and best regards.

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Meirke

LV1

2023-11-06 12:46:30

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Re:No data in the monthly report

2023-11-06 12:46:30

@David-TP Thank you!

I think I found the issue....
when clicking on the Setting gouge in the monthly report page I noticed it was disabled :(

I enabled it, I hope the next month report will look better.

thanks for your support!

No data in the monthly report

No data in the monthly report

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