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Deco monthly report issue

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Deco monthly report issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

kayyum_in

2022-07-20 11:24:43 - last edited 2022-08-01 16:43:41

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Registered: 2022-03-04

Deco monthly report issue

2022-07-20 11:24:43 - last edited 2022-08-01 16:43:41

Tags: #Firmware Update

Model: Deco M5

Hardware Version: V3

Firmware Version: 1.6.0

deco keep sending notification many times of satallite node detect as new device, also total connected device each day showing an issue.

5 Reply

David-TP

2022-07-21 08:46:03

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Re:deco monthly report issue

2022-07-21 08:46:03

@kayyum_in

Thanks for the feedback.

Would you mind sending APP feedback to us together with the APP log?

By the way, Did this start just after the 1.6.0 upgrade?

Thank you very much.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

David-TP

2022-07-28 03:02:08

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Re:deco monthly report issue

2022-07-28 03:02:08

@kayyum_in

Hi, Were you still having the same issue?

I haven't received any APP feedback from you yet and wonder whether you have got the issue fixed.

Thank you very much.

Best regards.

kayyum_in

LV1

2022-07-28 08:27:04

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Re:deco monthly report issue

2022-07-28 08:27:04

@David-TP hey, i submit issue with log through app, also issue is still persist

David-TP

2022-07-29 03:11:11

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Re:deco monthly report issue

2022-07-29 03:11:11

@kayyum_in

Thanks and I got the App log.

It has been forwarded to the senior engineers and please check the email for more suggestions.

Best regards.

kayyum_in

LV1

2022-08-01 16:31:57

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Re:deco monthly report issue

2022-08-01 16:31:57

Hi @David-TP found new issue in monthly report data being corrupted after a month.

Some day show 0 or unexpected result.

Deco monthly report issue

Deco monthly report issue

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