Firmware Update not showing in app

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Firmware Update not showing in app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmware Update not showing in app
Firmware Update not showing in app
2023-11-01 20:07:26
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.2.7 Build 20230620 Rel. 31797

 

Hello.

 

I manage three individual Deco X50 installations for family members. They are all 3 node installations, and the hardware versions are the same. Firmware updates have always worked well.

 

I recently checked the app and it said there was a firmware update available for all installations... Version 1.3.1 Build 20230824 Rel. 74320. I updated two of the installations to the latest version without a problem. However the last one insists that it's up to date on version 1.2.7 and there's no other updates to apply. I've tried rebooting all 3 nodes, but for some reason it thinks it is up to date, even though there are notifications in the app for this unit that an update is available.

 

Can anyone advise how I can get this installation to update to 1.3.1?

 

Many Thanks...

 

TP-Link website still showing 1.3.1 available.

cb3dd0354be8450ab195f4e50dd6537f

 

This is the unit which will not update

3ffe02bcadff40ab92e78dfdcb8931c7 

Two of the installations have updated to this version without issue

68ec076678d54cfb9c59f869a003a4c1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Re:Firmware Update not showing in app
2023-11-02 08:35:36

  @nimbus75 

Hi, welcome to the community.

The 1.3.1 hasn't been fully released and the last time I checked the release process, it is still 60% so some Deco X50_V1 might be still unable to receive the latest 1.3.1 firmware notifications in the Deco APP.

If you want to update the last kit to 1.3.1, you could try to manually upload the 1.3.1 firmware via web UI:

How to Update the Firmware of Deco (method 2 via web UI)

Thank you very much and best regards.

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