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Firmware v1.2.2 for the XE75 not showing in the app

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Firmware v1.2.2 for the XE75 not showing in the app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Sebz

2023-05-30 11:42:13

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Registered: 2023-05-30

Firmware v1.2.2 for the XE75 not showing in the app

2023-05-30 11:42:13

Tags: #Firmware Update

Model: Deco XE75

Hardware Version: V1

Firmware Version: 1.1.11 Build 20230302 Rel. 51700

The website I'm getting redirected to from the UK has the EU version of the firmware.https://www.tp-link.com/uk/support/download/deco-xe75/v1/#Firmware

The latest version shown there (Deco XE75(EU)_V1_1.2.2 Build 20230509) is not being pulled byt the app. I'm still on 1.1.11 and it says I'm up-to-date.

I assumed that there will be a small delay, but it's been 5 days. Is there a reason for this? Is it safe for me to install that EU version manually?

3 Reply

Magny

LV1

2023-05-30 19:35:04

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Registered: 2022-12-12

Re:Firmware v1.2.2 for the XE75 not showing in the app

2023-05-30 19:35:04

@Sebz

No update pulled by app in Italy, too. This is really strange, but i think it's safe to update "manually", downloading the firmware. TP-Link's management of updates is such a mess.

David-TP

2023-05-31 08:10:24

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Registered: 2020-04-14

Re:Firmware v1.2.2 for the XE75 not showing in the app

2023-05-31 08:10:24

@Sebz

Hi, welcome to the community.

It is safe to manually install the 1.2.2 firmware on Deco XE75 V1 via web UI.

This firmware has not been fully released and currently, only a small part of users are able to receive the firmware push message on the APP. Later it will be gradually pushed to all the suitable hardware.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Sebz

LV1

2023-05-31 15:30:31

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Registered: 2023-05-30

Re:Firmware v1.2.2 for the XE75 not showing in the app

2023-05-31 15:30:31

@David-TP Thank you for your reply. I did the update manually and everything went smoothly.

Firmware v1.2.2 for the XE75 not showing in the app

Firmware v1.2.2 for the XE75 not showing in the app

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