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VPN setup on Ax5400

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VPN setup on Ax5400

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VPN setup on Ax5400
VPN setup on Ax5400
2023-11-01 16:40:46 - last edited 2023-12-05 12:58:18
Tags: #VPN
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.0.11 Build 20230829 rel.37304(4555)

Hi,

 

I wonder if anyone can help?

 

I am trying to get my NORD VPN client to work with my Router. 

 

i have added the configuration, following the details found on the TP Link site and at NORDVPN. 

 

When I add the VPN config file and accept settings it sits stating "connecting" and nothing else.

 

I was expecting a prompt from NORD via email to authenticate, which I have not recevied. 

 

I have tried resetting the NORD password, different OPVN files both UDP and TCP but always the same result

 

What am I doing wrong?

 

 

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#1
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1 Accepted Solution
Re:VPN setup on Ax5400-Solution
2023-11-02 11:28:10 - last edited 2023-12-05 12:58:18

  @Huey07 

 

Hi, you are using OpenVPN Client feature on the AX73 router to connect NordVPN Server, right?

For comparison, please try to use OpenVPN Connect software on your client devices and the same .ovpn file to see if it connects to NordVPN Server successfully, which could confirm if all the configurations, username and password are all correct.

 

Note: please don't use NordVPN client App for comparison, as it requires your account ID and password instead of the VPN username and password.

 

For more troubleshooting of this issue, you could also refer to this thread: VPN Client on Wi-Fi Router Is Not Working

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:VPN setup on Ax5400
2023-11-01 17:15:37 - last edited 2023-11-01 20:43:32

  @Huey07 

 

Check your public IP address by googling "what's my ip address".

Compare this IP address with AX73 Internet IP address:

 

 

If they are not the same it means you're behined double NAT or CG-NAT and can't connect to your AX73 VPN Server.

If they are the same then you should double-check your VPN Client/Server settings.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#2
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Re:VPN setup on Ax5400
2023-11-01 19:17:14

  @terziyski 

 

IP's are the same. 

 

I setup a VPN server yesterday andexported and added the certificate from that with my NORD creds and that connected.

 

It appears to be just the NORD Servers I have choosen. I have tried both UDP and TCP.

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#4
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Re:VPN setup on Ax5400
2023-11-01 21:11:12

  @Huey07 

 

Check your VPN Client log file to see more details on the issue and you'll find why/where the connection breakes.

For example: check this thread's troubleshooting process.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#5
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Re:VPN setup on Ax5400-Solution
2023-11-02 11:28:10 - last edited 2023-12-05 12:58:18

  @Huey07 

 

Hi, you are using OpenVPN Client feature on the AX73 router to connect NordVPN Server, right?

For comparison, please try to use OpenVPN Connect software on your client devices and the same .ovpn file to see if it connects to NordVPN Server successfully, which could confirm if all the configurations, username and password are all correct.

 

Note: please don't use NordVPN client App for comparison, as it requires your account ID and password instead of the VPN username and password.

 

For more troubleshooting of this issue, you could also refer to this thread: VPN Client on Wi-Fi Router Is Not Working

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#6
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