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When I set time limits on my deco, they seem to get reset to old values.
I set new time limits i parental control. They work correctly.
I have the impression that the time limits get reset to old values when you reward or block the account.
Hi, welcome to the community.
Can you give me an example or some screenshots of how the time limits get reset to the old value after rewarding or blocking the current profile?
For example, the time limit is set to 1 hour. After it is used up, you reward 1 more hour, the remaining allowed time should be 1 hour left(the total time limit now is 2 hours) but it turned out to be 2 hours.
Wait for your reply and best regards.
Hello, saw today the timeloimts were reset again. See the picture of a few days ago. You can see the weekend has limits.
I rewarded on Tuesday, checken directly after and all was ok.
Now one day later, the weekend has no limits.
Hi, Thanks for the update.
Could you please help me submit the Deco APP log here:
By the way, I noticed you had the Deco X90 for a while. Did this issue start recently? Would there be any change recently, like an APP or firmware upgrade?
Wait for your reply and best regards.
And two other pics. First one showing no limits and second one taken within a few seconds showing the limits.
Answer to your question. I have the impression that this happens already for a longer period, but never paid attention to it.
I am going to check how to make the logs.
I was asked to reproduce it again. Hoever it seems I can not set the limit to 0 hrs anymore. When selectie 0 hrs automaticallly 30 min is the only option to select.
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