RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error
RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error
2023-10-26 21:17:11 - last edited 2023-10-30 11:36:05
Model: RE450  
Hardware Version: V4
Firmware Version:

Hi all,

 

As the title says, I am using an RE450 to connect my PC to my network as I find I get far more consistent speeds/latency when doing so as opposed to just connecting to my router via my wireless card. However, it has a very annoying issue where every 60-90 minutes it will disconnect my PC from the Internet. Sometimes it will reconnect after a couple of minutes, sometimes it will just refuse to connect whatsoever until I reset the extender and go through the setup wizard again.

 

I've checked the event viewer whenever this has happened, and it's always a DHCP-client event with the error "The IP address lease 192.168.1.200 for the Network Card with network address xxx has been denied by the DHCP server 192.168.1.116 (The DHCP Server sent a DHCPNACK message)."

 

I've figured out that the extender has its own DHCP settings, and .116 is the IP being assigned to it from my router (BT Smart Hub 2). So I figured just disabling DHCP on the extender and letting the router handle all of that would fix it. But no, if I turn off DHCP on the extender I just stop getting any connection out of it whatsoever, and I can't even access it via tplinkrepeater.net anymore!

 

Does anyone know what is causing this and what the fix would be? It's becoming incredibly frustrating now.

 

  1      
  1      
#1
Options
1 Accepted Solution
Re:RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error-Solution
2023-10-30 02:19:21 - last edited 2023-10-30 11:36:05

  @PP2804 

Hi, Thank you very much for the feedback.

Is this PC the only device that will periodically disconnect with a DHCP error? How about other mobile devices that are connected to the RE450?

Would it help if we try to manually configure the DHCP server like:

By the way, may I know your current firmware version of RE450_V4? Is it RE450_V4_1.0.20 Build 230213?

Wait for your reply and best regards.

Recommended Solution
  1  
  1  
#2
Options
2 Reply
Re:RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error-Solution
2023-10-30 02:19:21 - last edited 2023-10-30 11:36:05

  @PP2804 

Hi, Thank you very much for the feedback.

Is this PC the only device that will periodically disconnect with a DHCP error? How about other mobile devices that are connected to the RE450?

Would it help if we try to manually configure the DHCP server like:

By the way, may I know your current firmware version of RE450_V4? Is it RE450_V4_1.0.20 Build 230213?

Wait for your reply and best regards.

Recommended Solution
  1  
  1  
#2
Options
Re:RE450 - PC connected via ethernet, but it will periodically disconnect with a DHCP error
2023-10-30 11:38:41
Hi David, Yes, I tried this a few days ago after coming across it on another forum and it seems to have done the trick. I think the issue was the router had given the extender a static IP of .116, but the extender was set to obtain an IP dynamically. Changing this to manual on the extender and giving it the same IP the router has assigned it, and keeping DHCP on 'Auto' fixed it for me. I tried changing it to 'On' and giving it a narrow range of IPs but that just resulted in any device connecting to it being unable to connect to the Internet. Thank you for your help.
  0  
  0  
#3
Options