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Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.

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Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Jwee

2023-10-10 12:58:00 - last edited 2023-10-16 09:42:02

Posts: 1

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Solutions: 0

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Registered: 2023-10-10

Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.

2023-10-10 12:58:00 - last edited 2023-10-16 09:42:02

Model: Deco M5

Hardware Version:

Firmware Version: Build 20230906 Rel. 59213

Just updated Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed. Anyone can explain what is going on? My Internet conneciton subscription is 300Mbps and wifi speed test can achieve close to 250Mbps. After updating the firmware to version 1.7.3 Build 20230906 Rel 59213, now my wifi speed test showing less 100Mbps only. Is there an issue with this release of firmware???

Need help please!!!

1 Accepted Solution

David-TP

2023-10-11 03:15:43 - last edited 2023-10-16 09:42:02

Posts: 12346

Helpful: 1709

Solutions: 1117

Stories: 9

Registered: 2020-04-14

Re:Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.-Solution

2023-10-11 03:15:43 - last edited 2023-10-16 09:42:02

@Jwee

Hi, Did you get any error notice on the Deco APP like "Abnormal WAN speed"?

Please make sure the Wi-Fi device is connected to 5 GHz.

Have you tested on different mobile devices as well? Are they also up to 100m/s？

Please also go to Deco APP>More>QOS to make sure it is disabled or set to 300m/s-download,300m/s-upload.

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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1 Reply

David-TP

2023-10-11 03:15:43 - last edited 2023-10-16 09:42:02

Posts: 12346

Helpful: 1709

Solutions: 1117

Stories: 9

Registered: 2020-04-14

Re:Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.-Solution

2023-10-11 03:15:43 - last edited 2023-10-16 09:42:02

@Jwee

Hi, Did you get any error notice on the Deco APP like "Abnormal WAN speed"?

Please make sure the Wi-Fi device is connected to 5 GHz.

Have you tested on different mobile devices as well? Are they also up to 100m/s？

Please also go to Deco APP>More>QOS to make sure it is disabled or set to 300m/s-download,300m/s-upload.

Wait for your reply and best regards.

Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.

Deco M5 Firmware version 1.7.3 Build 20230906 Rel. 59213 Unable to get full connection speed.

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