Solution Wi-Fi Range Extender Causing Host Router No Internet
This Article Applied to
TL-WA850RE_V7;TL-WA855RE_V5
Issue Description
After setting up the extenders, users might notice that any device (laptop/desktop computer/mobile phone) trying to connect to the original router network is unable to connect. Over WiFi it says 'Connected, no internet' and for Ethernet connections, it seems to show it as an 'Unidentified Network'. Connecting these devices to the extender works fine. After switching off the extender, all the devices immediately work fine on the host network.
Available Solutions
The official firmware updates will soon fix this issue. For now, we recommend installing the following beta firmware, which has already resolved the problem;
TL-WA860RE_V6 | TL-WA860RE_V6_1.0.12_build20231110(Beta Firmware) |
---|---|
TL-WA850RE_V7 | TL-WA850RE_V7_1.0.13 Build 231115(Official Firmware) |
TL-WA855RE_V5 | TL-WA855RE_V5_1.0.13 Build 231115(Official Firmware) |
TL-WA854RE_V4 | TL-WA854RE_V4_1.0.13 Build 231115(Official Firmware) |
RE105_V5 | RE105(US)_V5_1.0.13 Build 231115(Official Firmware) |
How to manually update the firmware on the Range Extender: How to upgrade the firmware of my range extender.
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@David-TP I have the same problem as well.
But I bought my TL-WA855RE (US) V5 from Taiwan, are there any firmware version that I can use?
If not, will the bug be fixed by turn off the extender's DHCP option in tplinkrepeater.net?
Thank you.
- Copy Link
- Report Inappropriate Content
@Gerry-213 Yes, in my case it worked. If TL-WA850RE's DHCP is on Archer VR400's wi-fi was dropping continously.
- Copy Link
- Report Inappropriate Content
Dag ik geen internet met tp link
- Copy Link
- Report Inappropriate Content
Update to my earlier post.
After things working OK after setting the DHCP Server to 'Off', quite a few months later I started getting similar issues to before, in that my Windows PCs (a desktop and a laptop), whilst reporting connection to the LAN (desktop - Ethernet, Laptop - WiFi), both reported 'No Internet. In fact they were not connected to the LAN properly either, as I could not access other local devices.
I suspected the Range Extender as the problem and looked up the Firmwar patch to find the latest release (TL-WA854RE(EU)_V4_1.0.13 Build 231115) stated - '1. Fixed the bug that clients can not access the Internet in some cases;'. So I updated the Firmware to this release (I'm in the UK not EU!) and the problem immediately went away. I have 2 of these devices and updated both.
- Copy Link
- Report Inappropriate Content
I am having this issue but with a TL-WA865RE(FR) v6. Will there be a fix out because I have bought two and both are currently unusable due to the problem.
- Copy Link
- Report Inappropriate Content
im facing the same issue and trying to update the firmware but there is no firmware update button as suggested in the article you linked there is only the manage password bu
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi, what is the model number of your range extender?
It is suggested to refer to Has connected to TP-Link extender but no internet, what can I do?
Best regards.
- Copy Link
- Report Inappropriate Content
Hi, can I have the model number of your range extender?
Have you tried to update the firmware through the web interface, instead of the Tether APP?
How to update the firmware of Powerline ac Extender via web-based management interface (new logo)
I think it is due to your Deco doesn't support TP-Link Cloud Management.
Thank you very much and best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 8
Views: 11192
Replies: 39