Archer AX73 connection problem - please help
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Hi all - after some much needed help please!
( average tech knowledge)
I have a new Archer AX73 router which I did not realise at the time was not a modem router.
My old router is a Archer VR2600 VDSL router. This is fed by a VDSL2 socket and cable.
I have (tried) and changed that modem router to bridge mode following the tp-link guide. Then I have linked it via the CAt5 cable via the WAN ports
I've then tried to copy the ISP settings from the old router to the new one using both the Tether app and also using a browser to access it? The old settings were via PPPoE.
I have 3 green lights on the power and 2.4 and 5 lights, but always a solid red light on the internet so can't get a connection.
Is it possible? What should I try?
Am I better to remove the old modem router and get a single modem in its place?
Many thanks in advance
Putting VR2600 in bridge mode is straightforward procedure:
Just observe its original settings like DSL modulation type and any specific VLAN ID (if provided by your ISP).
On AX73 a connection type of PPPoE should be configured and username/password to be entered in the corresponding fields.
Your ISP can tell you if the username/password are correct or any error logged from their side.
