Cannot login to TP link

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Cannot login to TP link

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Cannot login to TP link
Cannot login to TP link
2023-08-29 18:39:21 - last edited 2023-09-05 00:58:13
Model: Deco M4  
Hardware Version: V2
Firmware Version:

Cannot login to TP Link. The login pg fotlrgot password, requires that one login to the deco app. After I login to the deco app, the password fails. I would reset the password on the deco app, Get the email link. Successfully login to the deco app, but I still cannot login to the TP link. It does not accept my deco app password 

 

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Re:Cannot login to TP link-Solution
2023-08-30 06:12:21 - last edited 2023-09-05 00:58:13

  @Chantz 

Hi, welcome to the community.

I noticed you mentioned two passwords here, one for Deco APP, and one for TP-Link. What do you mean by "still cannot log in to the TP-Link" since Deco APP also uses the same TP-Link ID? Can I have a screenshot of the TP-link login page?

Do you mean the web UI of Deco http://tplinkdeco.net?

Thank you very much and best regards.

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Re:Cannot login to TP link-Solution
2023-08-30 06:12:21 - last edited 2023-09-05 00:58:13

  @Chantz 

Hi, welcome to the community.

I noticed you mentioned two passwords here, one for Deco APP, and one for TP-Link. What do you mean by "still cannot log in to the TP-Link" since Deco APP also uses the same TP-Link ID? Can I have a screenshot of the TP-link login page?

Do you mean the web UI of Deco http://tplinkdeco.net?

Thank you very much and best regards.

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