TP-Link ID
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My vr600 v3 had its power circuit damaged and repaired within the warranty period, since then I can't bind it to my TP-LINK ID
The router page keeps saying "oops we can't reach cloud server"
And the Tether App says unable to bind
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Hi, could you please send me a private message to provide MAC address of your VR600 V3 and your TP-Link ID?
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@Sunshine Have you received my message ?
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Hi, private message received, but the MAC address cannot be found on our system, I guess that is why it cannot reach the cloud.
Do you know if the MAC address was changed when you repair it? and did you repair it with local TP-Link team or the retailer?
If it is still under warranty, it is recommended to contact the team where it was repaired and get it replaced.
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I repaired it under the warranty at the local TP-Link place stated on its box. Also, the MAC address on its back label is the same as the one stated on the router main page. I can send you private message with pictures of both. I don't believe they will accept to replace it.
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