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Deco 55 not working if connected thru Ethernet switch to modem.

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Deco 55 not working if connected thru Ethernet switch to modem.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Polaris-314

2023-07-28 01:06:42

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Registered: 2023-07-28

Deco 55 not working if connected thru Ethernet switch to modem.

2023-07-28 01:06:42

Model: Deco X55

Hardware Version: V1

Firmware Version: 1.2.5 Build 20230511 Ref.67294

My Deco 55 will not work if I try to hook it up going from the modem to a switch then to the Deco unit. If I hook direct to the modem all works well. if I go through the switch the signal goes on and off.

3 Reply

David-TP

2023-07-28 01:29:25 - last edited 2023-07-28 01:30:22

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Re:Deco 55 not working if connected thru Ethernet switch to modem.

2023-07-28 01:29:25 - last edited 2023-07-28 01:30:22

@Polaris-314

Hi, if your modem is only a bridge modem only, with no router function, the correct connection layout would be:

ISP modem---main Deco X55---switch

How can I set up Deco with an existing modem?

And General questions about Ethernet Backhaul on Deco

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Polaris-314

LV1

2023-07-28 03:02:53

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Re:Deco 55 not working if connected thru Ethernet switch to modem.

2023-07-28 03:02:53

@David-TP Thanks, I'll have to change the way things are laid out in my house then. Can each Mesh unit be fed with hard wired Ethernet connection? Guessing since I can't go through the switch it won't be physically possible any way. 🤷

Polaris-314

LV1

2023-07-29 00:27:36

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Registered: 2023-07-28

Re:Deco 55 not working if connected thru Ethernet switch to modem.

2023-07-29 00:27:36

@David-TP so I have it hooked up this way now. The Main works but the satellites do not. Doing the same thing when going thru the switch. Connection is going on and off

Deco 55 not working if connected thru Ethernet switch to modem.

Deco 55 not working if connected thru Ethernet switch to modem.

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