This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Problem in "Archer VR600 v3 0" There is no internet when the electricity is cut off and back on
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I bought this router 8 months ago and I have been facing this problem since the purchase I updated to the latest firmware and I am still facing the problem so I spoke to customer service via chat and he told me to download a copy that he sent me which I downloaded and tried and the problem is still continuing
The problem is that when the power is interrupted and restarted again, the Internet is cut off and disconnected for hours. If I left the router and did not restart it, but as soon as I made a restart, the Internet returned and works normally without problems, and I attached pictures showing that
The first picture is after the power is back on and before restarting the router
another one after I try to restart the router
What should I do to solve this problem that is causing me many problems?
Thanks in Advance.
@Sunshine I updated the firmware to the version you mentioned Firmware Version:1.5.0 0.9.1 v009e.0 Build 220518
I tried to unplug the router adaptor and try to re-plug it again and I faced the same problem, I needed to restart the router to restore the internet connection even after updating the firmware.
And I tried the solution mentioned in this topic
https://community.tp-link.com/en/home/forum/topic/597254Also the problem remained the same and not solved.
@Sunshine Thank you for your responses,
After the issue happens, may I know how you rebooted the device to get internet again?
Whether I restart it by disconnecting the adapter and reconnecting it, pressing the on/off button, or through the router page (software restart), in all three cases, the Internet returns after restarting, I tried all three methods.
About my ISP: I am from Egypt and My ISP is: Telecom Egypt (We)
If you click the Advanced tab -> Network -> Internet and select "Connect", will it also connect to the Internet with no issue as mentioned in this topic: https://community.tp-link.com/en/home/forum/topic/597254
I tried this and when I clicked disconnect and connect, the internet returned, I attached this operation in the images below
1- when the issue happened and lost internet
2- Advanced tab -> Network -> Internet
3- I clicked disconnect and after that clicked on connect after disconnected
4- after that the internet returned
