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Remote access to M7350 routers

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Remote access to M7350 routers

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Remote access to M7350 routers
Remote access to M7350 routers
2023-06-20 11:37:41 - last edited 2023-06-21 00:55:32
Model: M7350  
Hardware Version: V7
Firmware Version: 7.0.2 Build 211119 Rel.1011n

Hi,

We are a company with +100 active M7350 routers that we use for our customers. 

 

We experience some troubles with devices that are on, but has no connection to our hardware. Reboot helps every times, so it seems like the router goes into some kind of sleep mode, though the save battery function is turned off. Are there any way you can acces the M7350 device remote so we don't have to call our customers every time it happens?

Thank you in advance 

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Re:Remote access to M7350 routers
2023-06-20 12:13:32 - last edited 2023-06-21 00:55:20

  @Mads_Petersen 

 

Does using the app help to wake it up?  If so, you might be able to reverse the protocol and generate regular wakeup calls to each device.

 

 

 

<< Paying it forward, one juicy problem at a time... >>
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Re:Remote access to M7350 routers
2023-06-20 12:42:38 - last edited 2023-06-21 00:55:20

  @d0ugmac1 Thanks you for your answer. Do you know if there is a guide to do so? 

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Re:Remote access to M7350 routers
2023-06-20 13:44:40 - last edited 2023-06-21 00:55:20
I'm pretty sure there isn't a manual. These are typically consumer devices and not managed as a fleet.
<< Paying it forward, one juicy problem at a time... >>
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Re:Remote access to M7350 routers
2023-06-21 09:59:39

  @Mads_Petersen 

 

Hi, the M7350 doesn't support to be managed remotely, you have to be within the same network as the device to login the web interface of the MiFi or login via tpMiFi App.

 

Besides, for the unstable internet issue, it is recommended to refer to Troubleshooting Guide of Wi-Fi disconnecting issue on TP-Link MiFi devices

 

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