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Mesh wifi nodes won’t automatically reconnect

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Mesh wifi nodes won’t automatically reconnect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Art_deco

2023-05-17 07:23:44 - last edited 2024-10-16 08:23:07

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Registered: 2023-05-17

Mesh wifi nodes won’t automatically reconnect

2023-05-17 07:23:44 - last edited 2024-10-16 08:23:07

Tags: #Network Connectivity

I have a Deco S4 AC1200 mesh wifi system setup at home and have found the whole setup to work brilliantly. However, if there is ever a power outage or if the broadband service goes down, I need to manually switch off and restart every deco unit one at a time to get everything back up and running again.

Is there any setting I can change to make them automatically reconnect without this hassle each time? Thanks.

2 Reply

David-TP

2023-05-18 03:35:01

Posts: 12780

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Registered: 2020-04-14

Re:Mesh wifi nodes won’t automatically reconnect

2023-05-18 03:35:01

@Art_deco

Hi, welcome to the community.

It is supposed to reconnect without any further configuration. So could you please help me check the following details:

1. May I know your internet service provider and the model number of the ISP fiber modem?

2. Can I have a picture of your network layout? Are there any DVR/NVR or smart hubs connected via Ethernet cable to the main Deco S4?

3. If you could reproduce this issue, please also check the following details:

Would the main S4 maintain solid red before a restart?
Connect to its Wi-Fi and go back to Deco APP>More>Internet connection, and save a picture of the IPV4 settings.
Please compare the IPV4 settings before and after the internet is restored to see whether they are completely different IP addresses.

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Art_deco

LV1

2023-05-18 12:16:23 - last edited 2023-05-18 12:17:00

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Registered: 2023-05-17

Re:Mesh wifi nodes won’t automatically reconnect

2023-05-18 12:16:23 - last edited 2023-05-18 12:17:00

@David-TP Thanks for your reply. Right now I can confirm the below:

1) Sky is our ISP. It's a Sky Q hub.
2) The only device directly connected into the main deco is a TP Link Powerline adapter. I use the paired Powerline adapter for wifi in another room in our house. I have my Heatmiser Neo hub connected directly into our Sky router.
3) The light remains red before a restart. The same for all the decos.

I will check the other details shortly. Thanks.

Mesh wifi nodes won’t automatically reconnect

Mesh wifi nodes won’t automatically reconnect

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