Xe75 some devices constantly disconnect and reconnect to wifi

Xe75 some devices constantly disconnect and reconnect to wifi

Xe75 some devices constantly disconnect and reconnect to wifi
Xe75 some devices constantly disconnect and reconnect to wifi
2025-01-21 13:40:04 - last edited Thursday
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.41.xx

I've recently set up 6 different houses with these deco xe75 units and one house in particular seems to have constant issues with specific devices dropping out. I've set up push notifications for a ring doorbell, security camera, audio video hub, moen flo device, a few tablets and laptops etc. Some devices remain connectioned without issue, which

 

Hike others will drop over 30 times an hour. Tried rebooting, disabling the fast roaming and beamforming, removed the mesh capability by having the device tied to a specific base station, nothing seems to fix the issue. 

 

Welcome to any thoughts. What's even more frustrating is that when I go to the house, internet speeds are perfect, my connection never drops and signal strength is always excellent. Also worth noting I tried to assign specific. IP addresses to make sure no kind of internal IP hijack is happening causing devices to re register over and over.

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Re:Xe75 some devices constantly disconnect and reconnect to wifi-Solution
2025-01-21 15:26:40 - last edited Thursday
did you run the network optimize that might help the ai usually picks 36 40 channels you may need check wifi channels for interference i live in apartment have 3 bulding close by so over 30 routers growing i diabled my 2.4 mhz using 6 mhz for backhaul beween the 2 decos 5 ghz has most of the traffic
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Re:Xe75 some devices constantly disconnect and reconnect to wifi-Solution
2025-01-21 15:26:40 - last edited Thursday
did you run the network optimize that might help the ai usually picks 36 40 channels you may need check wifi channels for interference i live in apartment have 3 bulding close by so over 30 routers growing i diabled my 2.4 mhz using 6 mhz for backhaul beween the 2 decos 5 ghz has most of the traffic
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Re:Xe75 some devices constantly disconnect and reconnect to wifi
2025-01-23 09:33:02 - last edited 2025-01-23 09:33:32

  @ThatGuy015 

Hi, Apart from Tony's suggestions, there is a beta firmware for Deco XE75_v1, which has optimized the 2.4Ghz connection by disabling the 2.4Ghz backhaul among Decos and allowing different Deco use non-overlapping 2.4GHz channels for mobile devices.

It is recommended to install this version to see whether it helps.(You could find it in the private message)

(It could revert to the official 1.4.1 directly via web UI)

 

Thank you very much and best regards.

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