Deco app not showing the current download and upload speed

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Deco app not showing the current download and upload speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco app not showing the current download and upload speed
Deco app not showing the current download and upload speed
2023-05-04 16:11:56
Model: Deco X20  
Hardware Version: V1
Firmware Version:

Hello!! The app stoped presenting the current speed on the main deco while the speed is presented in the satelite one (access point mode)

File:
IMG_2285.PNGDownload
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#1
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3 Reply
Re:Deco app not showing the current download and upload speed
2023-05-05 06:36:36

  @pani169 

Hi, Welcome to the community.

Did this issue start after updating to the latest Deco APP 3.3.42?

Could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

 

Thank you very much.

Best regards.

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#2
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Re:Deco app not showing the current download and upload speed
2023-05-05 10:47:24

Hello @David-TP!!
Thank you for your response. I do not know because I installed the latest version from the beginning.
This happens when I am using the Deco as access point instead of router.
About the logs, i've checked it but it sent through an email.

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#3
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Re:Deco app not showing the current download and upload speed
2023-05-06 06:33:42

  @pani169 

Hi, Thank you very much. the log has been received and forwarded to the engineers for further analysis.

Please check the email later for more suggestions.

Best regards.

 

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#4
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