Archer MR500 regular internet disconnection

Archer MR500 regular internet disconnection

93 Reply
Re:Archer MR500 regular internet disconnection
2023-08-15 10:47:20

I have noticed that the disconnect is almost exactly every 24 hours. 
 

After doing a bit of digging in the firmware, I saw that the default DHCP lease time is 1440 minutes (24 hours). The max allowed is 2880 minutes so I am going to edit that and see if this changes the disconnect to 48 hours. 

 

If this indeed the case, then we can surmise that the issue with the modem is related to improper IP address assignment after DHCP lease expires. 

  6  
  6  
#42
Options
Re:Archer MR500 regular internet disconnection
2023-08-16 22:07:54

Day 1 report: no down time today. Will check back in tomorrow. 

  2  
  2  
#43
Options
Re:Archer MR500 regular internet disconnection
2023-08-17 06:16:09

Is anyone from TP-Link monitoring the forum in order to provide a solution? Should I raise a support ticket instead?

  5  
  5  
#44
Options
Re:Archer MR500 regular internet disconnection
2023-08-17 08:25:35

Modem disconnected in the middle of the night about 30 hours after last restart. Issue is unrelated to DHCP lease time. 

  3  
  3  
#45
Options
Re:Archer MR500 regular internet disconnection
2023-08-19 23:28:14
Yes it’s a pretty poor router from others I’ve used in the past. Maybe a Temp option is to plug in a timer or a smart plug set it to switch off every day (or twice) in early hours to reboot the Router, unless there is an auto reboot function that I don’t see in the settings. I know some other routers have the function. Still it shouldn’t happen. Pretty poor from TP link. Make me think twice buying anything from the brand again.
  3  
  3  
#46
Options
Re:Archer MR500 regular internet disconnection
2023-08-27 11:08:17

  @KVAD there is a auto reboot in settings

daily/weekly/monthly

 

you can choose time when daily selected 

 

i solve the issue with daily reboot during the night

 

sometimes i can see router on line sometimes not but all devices connected are fully functional.

  4  
  4  
#47
Options
Re:Archer MR500 regular internet disconnection
2023-08-28 12:33:17

  @KarlZ  could this be something to do with the ee sim? I can't remember mine being as bad as this with my 3 sim and I'm getting really hacked with this machine

  0  
  0  
#48
Options
Re:Archer MR500 regular internet disconnection
2023-08-28 13:19:56

DonW55 wrote

  @KarlZ  could this be something to do with the ee sim? I can't remember mine being as bad as this with my 3 sim and I'm getting really hacked with this machine

  @DonW55 I use this on a canal boat which is often moving. I've since realised after my original post that in certain areas of the UK it remains connected for a long time whilst other areas I have to reboot it ever day. Possibly something to do with when the signal drops down to 3G? Every other device is able to cope with this though - even cheap phones. Don't know why the router would not cope with it. 

  0  
  0  
#49
Options
Re:Archer MR500 regular internet disconnection
2023-08-30 04:45:45 - last edited 2023-08-30 04:46:15

I am having this same issue and am on the latest firmware posted on the product page (1.4.0 0.9.1 v0001.0 Build 230414 RC.39533n)

  1  
  1  
#50
Options
Re:Archer MR500 regular internet disconnection-Solution
2023-08-31 07:31:24 - last edited 2024-01-04 02:09:43

  @McNerd 

 

Hi All,

 

Regarding MR500(EU) V1 LTE disconnecting issue, please refer to this thread: Unstable LTE Connection with Archer MR500 and MR550

 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  2  
  2  
#51
Options